Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marilyn Wagoner

Willmar,MN

Summary

Dynamic ETV Specialist and dedicated Volunteer with a proven track record at Lutheran Social Service of MN, showcasing exceptional problem-solving aptitude and professionalism. Excelled in enhancing client satisfaction, optimizing inventory management, and fostering team collaboration. Skilled in audit reporting and multitasking, with a focus on achieving key performance indicators and improving organizational efficiency.

Overview

19
19
years of professional experience
1
1
Certification

Work History

ETV Specialist

Lutheran Social Service of MN
07.2013 - 06.2024
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams, internal and external, to achieve goals.
  • Participated in internal and external audit processes.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Enhanced client satisfaction with timely and appropriate referrals.
  • Facilitated employee recognition program that improved morale and reduced turnover.
  • Collected, arranged, and input information into database system.
  • Generated timely and accurate reports to DHS.
  • Maintained database systems to track student data.

Volunteer

Lutheran Social Services, Mn
04.2005 - 06.2013
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Associate of Arts - General Studies

Modesto Junior College
Modesto, CA

Skills

  • Multitasking Abilities
  • Problem-solving aptitude
  • Reliability
  • Audit reporting
  • Professionalism
  • Team player
  • Adaptability
  • Key Performance Indicators

Certification

  • CPR/AED Certification
  • Minnesota Driver's License
  • First Aid Certification

Timeline

ETV Specialist

Lutheran Social Service of MN
07.2013 - 06.2024

Volunteer

Lutheran Social Services, Mn
04.2005 - 06.2013
  • CPR/AED Certification
  • Minnesota Driver's License
  • First Aid Certification

Associate of Arts - General Studies

Modesto Junior College
Marilyn Wagoner