Marilyn Watkins
Student
Mary Esther,FL
Summary
Successful in providing over 7 years of experience addressing customer requests and concerns. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
1
1
Certification
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Food Service Worker
Department of Defense
Hurlburt Field, FL
05.2017 - 03.2020
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Learned Front End Supervisor work tasks in order to provide skilled backup for diverse roles. Recommended me for Front End Supervisor role before leaving.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Cashier
Western Supermarket
Mountain Brook, AL
08.2012 - 05.2016
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Answered questions about store policies and concerns to support positive customer experiences.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Counted cash in register drawer at beginning and end of shift.
Education
MBA - Human Resources Management
The University Of West Florida
Pensacola, FL 05.2019 - Current
Bachelor of Science - Management & Supervision, Healthcare Management
Northwest Florida State College
Niceville, FL 08.2016 - 12.2018
Skills
Microsoft Office Word, Excel, PowerPoint, Adobe, and Google Drive
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Associate Professional in Human Resources (aPHR)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate Professional in Human Resources (aPHR)
11-2020
MBA - Human Resources Management
The University Of West Florida
05.2019 - Current
Food Service Worker
Department of Defense
05.2017 - 03.2020
Bachelor of Science - Management & Supervision, Healthcare Management
Northwest Florida State College
08.2016 - 12.2018
Cashier
Western Supermarket
08.2012 - 05.2016
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