To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Heat Sealant Operator
Antigua
10.2022 - Current
Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
Increased overall product quality through meticulous attention to detail during operation processes.
Provided on-the-job training to newly hired workers and team members.
Contributed to cost reduction efforts by monitoring resource usage and minimizing waste during operations.
Clerk
Navajo Nation Social Services
02.2020 - 10.2021
Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Telephone Operator
Southwest Indian Foundation
08.2000 - 04.2018
Enhanced customer satisfaction by promptly answering and directing incoming calls to appropriate departments.
Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
Assisted callers with inquiries, providing accurate information about products, services, or company policies.
Resolved customer issues and complaints promptly and politely, upholding satisfaction.
Customer Service Representative at Government of Antigua & Barbuda Ministry of EducationCustomer Service Representative at Government of Antigua & Barbuda Ministry of Education