MARILYN MENDOZA
Supervisor
Staten Island,US
Summary
SCHOOL DIRECTOR, INSTRUCTOR, IT SPECIALIST, DEVELOPMENTAL DISABILITIES
RESIDENTIAL SERVICES SUPERVISOR
Highly motivated technologically proficient management professional looking for a full time position that can take
advantage and add skills to my robust management experience.
Overview
24
24
years of professional experience
2
2
Language
Work History
Supervisor of Residential Services / Billing
DEVELOPMENTAL DISABILITIES ASSOCIATION OF NJ, INC
Sewaren, New Jersey
08.2018 - Current
- Implemented transition to EMR system for tracking services documentation – Carelogic
- Entered all Medicaid authorizations for client services billing
- Conducted inspections of residential homes to ensure compliance with all state regulations and licensing
- Met and assisted with the on boarding of new residential clients for Northern Group Homes
- Provided Tier 1 IT services as requested including troubleshooting of Carelogic system issues
- Created and maintained spreadsheets calculating and tracking agency receivables and billing by group home, program, and by client
- Medicaid Compliance including background checks of service provides in various databases
- Implemented the use of Google Remote Desktop and Zoom to establish remote work environment during the pandemic for the Administrative Offices and Bi-Weekly Manager Meetings.
Director
FRANKLIN CAREER INSTITUTE
Brooklyn, New York
06.2010 - 06.2018
- Chose and implemented school curricula, in line with state, federal, and accreditation requirements
- Mentored teachers on proper procedures for implementing and teaching approved curricula
- Developed best practices for consistent teaching standards throughout all programs
- Responsible for creating and submitting all annual reports for State Education Department as well as
- Federal Title IV and Title IX requirements and all Accreditation Reports and Reaffirmation visits
- Monitored classroom teaching, student retention, enrollment, and goal standards
- Converted school to E-book system with NYSED approval deployed on iPads utilizing CourseSmart and
- VitalSource applications
- Negotiate pricing with vendors, effect contracts
- Implemented the use of Google Applications to coordinate and collaborate work on documents between campuses and subordinates - Gmail, Google Forms, Google Drive.
Assistant Director
Franklin Career Institute
Brooklyn, New York
01.2009 - 06.2010
- Supervised day to day operations, hiring of Instructors and support personnel, supervised scheduling of all students as they progressed through their respective programs, and daily interaction with Executive
- Director
- Responsible for creating and submitting all annual reports for the State Education Department, Federal
- Title IV and Title IX Reporting as well as Annual Accreditation reporting
- Provided disciplinary oversight for entire student body
- Prepared reports on disciplinary measures, suspensions, expulsions, and incidents involving students
- Maintain student database and draft reports as needed.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
IT Specialist
Franklin Career Institute
Brooklyn, New York
01.2007 - 01.2009
- Managed all Internet Technologies for both campuses
- Managed the implementation of Diamond SIS (formerly Diamond D) database management system used for student and administrative record-keeping
- Transitioned all school personnel from DOS based record-keeping system (FilePro) to Windows-based recordkeeping system (Diamond SIS)
- Configured and customized system to meet needs of school
- Supervised the overall management of the computer system network for both campuses
- Provided all Tier 1 support services and trained all current and new employees.
Instructor
Franklin Career Institute
Brooklyn, New York
01.2004 - 01.2007
- Delivered lectures and provided hands-on training in Computer-related courses, including but not limited to office applications, medical transcription, english, math, and oral communications
- Delivered lectures in general academic courses and computer courses
- Gave independent seminars for computer literacy offered by Franklin Career Institute to the employees of the Sephardic Home
- Evaluated student progress by creating and delivering examinations in the appropriate mode of delivery.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Instructor
Taylor Business Institute
New York, New York
01.2001 - 01.2004
- Delivered lectures and provided hands-on training for Networking Technology Department
- Evaluated student progress by creating and administering examinations
- Member of the school curriculum committee –reviewed the school curriculum, proposed changes, created syllabi, course objectives and reviewed new course materials for adoption
- Delivered faculty and staff professional development seminars.
Education
Bachelor of Arts - Political Science and Communications
Queens College, CUNY
Queens, NYSkills
- Developmental Disabilities
- Services Coordinator and
- Compliance
- Technology Proficient
- Regulatory Compliance
- Medicaid Audits
- Title IV Audits
- Fiscal Compliance Audits
- Budget Oversight and Cost
- Reduction
- Leadership / Team
- Supervision
- Regulatory Reporting
- Staff Training
- Payroll
- Tier I – IT Support
- HR / Hiring, Termination and
- Recruitment
- FFS Billing
- Background Checks
Conflict Resolution
Quality Assurance
Problem-solving abilities
Team Leadership
Organizational Development
Processes and procedures
Training and mentoring
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureWork from home optionLanguages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Word, Excel, Access, Powerpoint, Outlook, Photoshop, Windows, MacOS, Davinci Resolve, Libreoffice
Timeline
Supervisor of Residential Services / Billing
DEVELOPMENTAL DISABILITIES ASSOCIATION OF NJ, INC
08.2018 - Current
Director
FRANKLIN CAREER INSTITUTE
06.2010 - 06.2018
Assistant Director
Franklin Career Institute
01.2009 - 06.2010
IT Specialist
Franklin Career Institute
01.2007 - 01.2009
Instructor
Franklin Career Institute
01.2004 - 01.2007
Instructor
Taylor Business Institute
01.2001 - 01.2004
Bachelor of Arts - Political Science and Communications
Queens College, CUNY
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