Marilynn Navarro
El Paso,TX
Summary
Energetic and dependable professional with strong ability to manage administrative tasks and support healthcare teams. Well-versed in medical terminology and patient scheduling, ensuring smooth clinic operations. Committed to enhancing patient experiences through effective communication and organizational skills.
Experienced with patient care coordination and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of authorization procedures and insurance verification, contributing to well-managed medical office environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Texas Pain Management
10.2021 - 11.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Improved office ambiance, ensuring clean and organized reception area for positive first impression.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Data Entry Clerk
TLC Home Health
01.2016 - 06.2019
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Supported successful audit processes by providing accurate and timely data reports.
- Used computer software to store and retrieve data.
- Completed data entry tasks with accuracy and efficiency.
Office Administrative Assistant
Our Angel Home Health
11.2012 - 12.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Updated spreadsheets and databases to track, analyze, and report on performance and data.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Education
No Degree - Linguistics
The University of Texas At El Paso
El Paso, TX05-2026
No Degree -
El Paso Community College
El Paso, TX06-2023
High School Diploma -
J.M Hanks High School
El Paso, TX06-2005
Skills
- Multitasking and organization
- Computer skills
- HIPAA regulations
- Medical reception
- Data entry
- Insurance verification
- Managing patient records
- Phone and email etiquette
- Appointment scheduling
- Insurance authorizations
- Electronic charting
- CPR certified
Certification
Sign Language/ INterpreter Preparation- American Sign Language - DeafStudies
- CPR/AED Certification
Languages
Spanish
Limited Working
Timeline
Medical Office Assistant
Texas Pain Management
10.2021 - 11.2024
Data Entry Clerk
TLC Home Health
01.2016 - 06.2019
Office Administrative Assistant
Our Angel Home Health
11.2012 - 12.2016
Sign Language/ INterpreter Preparation- American Sign Language - DeafStudies
- CPR/AED Certification
No Degree - Linguistics
The University of Texas At El Paso
No Degree -
El Paso Community College
High School Diploma -
J.M Hanks High School
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