Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Nutrition Assistant WIC Program
Warren County Health Department
Lake George, NY
05.2001 - 10.2012
Implemented individual care plans for participants to track progress.
Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
Provided nutritional counseling services to clients, helping them understand how food affects their health.
Gathered data on client's dietary intake and documented it for review by dietitians.
Prepared written summaries of client's progress towards meeting nutrition goals.
Determined appropriate information and nutritional needs for various age groups, developing presentations to meet needs of population.
Assisted in the development of nutrition education materials and programs to promote healthy eating habits.
Participated in quality assurance activities such as audits or reviews of patient records for accuracy.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Reservation Manager
Landmark Motor Inn
Moreau, NY
06.1996 - 05.2001
Reviewed guest information and payment options, checking for accuracy and completeness.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Resolved conflicts between customers and other departments in an efficient manner.
Assisted customers via phone by providing confirmations, answering questions and offering general information.
Maintained up-to-date knowledge of hotel services, facilities, rates, discounts, local attractions.
Handled all aspects of reservations including cancellations, modifications, confirmations.
Coordinated with front desk staff to maintain maximum occupancy.
Clinical Placement Student Nurse Practitioner at Health and Wellness PsychiatryClinical Placement Student Nurse Practitioner at Health and Wellness Psychiatry