Marimar Almanzar
North Bergen,NJ
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
Aman A Vazir MD
10.2016 - Current
- Developed policies and procedures for effective practice management.
- Coordinated office events, seminars and meetings for staff and clients.
- Created reports, presentations and other materials for executive staff.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Addressed and remedied all patient or team member issues.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Managed Three employees with various personalities and from different cultures for physician practice.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Created, maintained and updated filing systems for paper and electronic documents
Walmart
Personal Shopper
05.2015 - 04.2020
- Updated account information to maintain customer records.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Set and achieved company defined sales goals.
- Quoted prices, credit terms and other bid specifications.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
Licensed Esthetician -
Parisian Beauty Academy, Paul Mitchell Partner School
Hackensack, NJ06.2023
Medical Assistant - Medical
Lincoln Technical Institute
Paramus, NJ07.2016
High School Diploma -
Union City High School
Union City, NJ06.2014
Skills
- Microsoft Office
- Department Leadership
- Encryption Software
- Inquiry Requests
- Patient Demographics
- Medical Procedures Scheduling
- Inventory Maintenance
- Accounts Payable and Receivable
- Records and Database Management
- Electronic Filing System
- Planning and Prioritization
- Effective Multitasking
- Outpatient Clinical Platforms
Customer Relations
Certification
- Skin Care Specialist
- CMA - Certified Medical Assistant
- Phlebotomy Technician
- Cardiopulmonary Resuscitation (CPR)
- EKG
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
Aman A Vazir MD
10.2016 - Current
Walmart
Personal Shopper
05.2015 - 04.2020
Licensed Esthetician -
Parisian Beauty Academy, Paul Mitchell Partner School
Medical Assistant - Medical
Lincoln Technical Institute
High School Diploma -
Union City High School
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