Quality Assurance Analyst
Life Alert is a Personal Emergency Response
01.2025 - Current
Marimar Silva
Medical Dispatcher
Tarzana,CA
Timeline
Medical Dispatcher
Life Alert is a Personal Emergency Response
01.2025 - 01.2025
High School Diploma -
Options For Youth
Medical Terminology
West Valley Occupational Center
Work History
Quality Assurance Analyst
Life Alert is a Personal Emergency Response
01.2025 - Current
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Medical Dispatcher
Life Alert is a Personal Emergency Response
01.2025 - 01.2025
- Utilized advanced computer-aided dispatch software to manage multiple incidents simultaneously, optimizing resource allocation.
- Promoted a positive work environment by fostering open communication and collaboration among team members, resulting in reduced dispatcher turnover rates.
- Provided pre-arrival instructions and support to callers during critical situations, improving patient outcomes before the arrival of medical personnel.
Education
Medical Terminology
West Valley Occupational Center
Woodland Hills, CAHigh School Diploma -
Options For Youth
Northridge, CASkills
Quality assurance
Data analysis
Mentoring and training
Summary
Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable with expertise in software testing, process improvement, and risk management.
Similar Profiles
Angel JimenezAngel Jimenez
SALES ASSOCIATE at Life Alert is a Personal Emergency ResponseSALES ASSOCIATE at Life Alert is a Personal Emergency Response
Grecia HernandezGrecia Hernandez
Emergency Dispatcher at Life Alert Emergency ResponseEmergency Dispatcher at Life Alert Emergency Response
Elissa FinkElissa Fink
Occupational Therapist at Response Alert, LLCOccupational Therapist at Response Alert, LLC
John RayJohn Ray
General Surgery Physician Assistant at Kaiser PermanenteGeneral Surgery Physician Assistant at Kaiser Permanente
Anahid KarapetianAnahid Karapetian
Freelancer Makeup Artist at Self Employed ServicesFreelancer Makeup Artist at Self Employed Services