Marin De Jong
Overland Park,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best achieve organizational goals.
Overview
14
14
years of professional experience
Work History
IT Consultant
Self-employed
Overland Park, KS
04.2024 - Current
- Evaluated existing systems performance metrics in order to identify areas needing improvement.
- Coordinated with stakeholders, customers, vendors, and team members to ensure successful implementation of projects.
- Performed risk management assessments to identify potential risks associated with the project tasks or deliverables.
- Facilitated change control process to ensure efficient handling of requests related to scope modifications.
- Created status reports detailing progress against timeline milestones and budget constraints.
- Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
IT System Administrator
Single O
Sydney, Australia
02.2018 - 04.2024
- Managed over 50 workstations, providing end-user support across Windows, MacOS, and iOS.
- Oversaw Microsoft 365 Suite and Azure Services to enhance productivity.
- Developed documentation detailing IT processes and troubleshooting procedures.
- Conducted risk assessments and implemented remediation strategies, including user training.
- Administered IT system access by designing and reviewing user roles and permissions.
- Supported back-end operations for ERP (NetSuite), web hosting, and online store systems.
- Handled lifecycles and procurement for workstations, mobile devices, and network hardware.
- Collaborated with business teams to implement new IT systems and improve processes.
Production Project Manager
Single O
Sydney, Australia
08.2014 - 02.2018
- Managed project lifecycles for production of new product lines, ensuring timely delivery and quality standards.
- Developed standard operating procedures and documentation programs for safety audits and process improvements.
- Monitored project progress, identified issues, and recommended solutions to adhere to timelines.
- Investigated customer complaints regarding product quality and delivery, implementing corrective actions as necessary.
- Coordinated cross-functional teams to ensure projects met deadlines and stayed within budget limits.
- Identified cost-saving opportunities through process enhancements and technology upgrades.
- Conducted risk analyses on proposed changes or new initiatives before implementation.
Maintenance Technician
Zodiac Aerospace
Bellingham, USA
12.2011 - 08.2014
- Conducted scheduled maintenance on machinery and equipment to ensure optimal performance.
- Troubleshot and repaired mechanical, pneumatic, and electrical systems to minimize downtime.
- Performed safety audits of machinery, equipment, and facilities to maintain compliance.
- Implemented Lean and Kaizen methodologies to enhance operational processes.
- Executed electrical repairs on motors, lighting systems, and related components.
- Replaced defective parts, including bearings, seals, gears, and valves for improved functionality.
- Provided technical support to production staff for effective machine troubleshooting.
- Monitored inventory levels of replacement parts to ensure availability for repairs.
Education
Bachelor of Science - Information Technology
University of Technology Sydney
Sydney, New South Wales, Australia01.2020
Skills
- MacOS and Windows
- Microsoft Azure and Entra ID
- User access management
- Workstation and email security
- Security training
- IT process documentation
- End-user support
- User training
- Risk and change management
- Microsoft 365 and SharePoint
- Apple Business Manager
- Oracle NetSuite administration
- Networking and web hosting
- Shopify administration
- Cross-functional collaboration
- Project management
- IT asset management
- Backup solutions
- Incident management
- Security protocols
Personal Information
Title: Information Technology SYSTEM ADMINISTRATOR
References
References available upon request.
Timeline
IT Consultant
Self-employed
04.2024 - Current
IT System Administrator
Single O
02.2018 - 04.2024
Production Project Manager
Single O
08.2014 - 02.2018
Maintenance Technician
Zodiac Aerospace
12.2011 - 08.2014
Bachelor of Science - Information Technology
University of Technology Sydney