Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marin Dushku

Garden City,NY

Summary

Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities.

Overview

1
1
year of professional experience

Work History

IT Technical Support Intern

QSKZ
07.2022 - 08.2022
  • Helped department set up equipment for meetings, events and operations.
  • Resolved Internet and wireless and wired network access problems.
  • Worked with high-performing teams in Agile environment.
  • Monitored and logged daily server tasks and reports.
  • Maintained inventory records and documentation for equipment in database.

Ticketing Voulneteer

UEFA Conference League
05.2023 - 05.2023
  • Processed cash and credit card transactions securely and promptly for customer payments.
  • Researched and resolved customer ticketing issues to promote satisfaction.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints inside the stadium.
  • Recorded inventory and the quality of the environment before the event

Education

Bachelor of Science - Computer Science

Adelphi University
Garden City, NY
05.2026

Skills

  • LAN and WAN Assessment
  • Inventory Recordkeeping
  • Bug Fixes
  • Technical Support and Assistance
  • Computer System Diagnostics Software
  • Component Replacements
  • Microsoft Windows and Office

Languages

Albanian
Native or Bilingual
English
Full Professional
Italian
Elementary

Timeline

Ticketing Voulneteer

UEFA Conference League
05.2023 - 05.2023

IT Technical Support Intern

QSKZ
07.2022 - 08.2022

Bachelor of Science - Computer Science

Adelphi University

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Marin Dushku