Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Peer Recovery Coach
Growth Works, Inc.
11.2021 - Current
Improved client recovery rates by developing personalized coaching plans tailored to individual needs.
Provide knowledge and education on substance use disorder.
Maintained client confidentiality and adhered to HIPAA guidelines.
Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
Streamlined administrative processes, reducing paperwork burden on staff while maintaining accurate records for each client.
Strengthened relationships with community partners, enabling better access to resources and support services for clients.
Documented case management activity for accurate, reliable records.
Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
Facilitated group and individual therapy in outpatient setting.
Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
Educated staff on organizational mission and goals to help employees achieve success.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Caregiver
Lovewell Home Care
08.2014 - 09.2022
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Assisted clients with activities of daily living, promoting independence and quality of life.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Transported clients to and from medical appointments with safety and efficiency.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Lead Resident Care Associate
Brookdale Place Of Ann Arbor
02.2013 - 09.2015
Promoted positive atmosphere within facility by displaying professionalism at all times and encouraging teamwork among staff members.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Implemented effective strategies to handle challenging behaviors displayed by some residents while maintaining a calm demeanor.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Supported needs of 10+ residents under long-term care.
Consistently received high praise from both family members and supervisors for exceptional levels of dedication and care provided to residents.
Streamlined workflow processes, resulting in increased efficiency and improved patient care quality.
Developed strong relationships with residents and families, addressing concerns promptly and professionally.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Monitored workflow to improve employee time management and increase productivity.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to organization''s core values, leading by example and fostering a culture of excellence.
Skills
Resource advocacy
Treatment Planning
Substance Abuse Knowledge
Professional ethics
Relapse Prevention
Empathy Development
Interpersonal Communication
Goal-Oriented
Business Administration
Process Improvement
Training and mentoring
Staff Management
Accomplishments
Supervised team of 7+ staff members.
Received certifications as a Certified Peer Recovery Coach (CPRC) and Certified Peer Recovery Mentor (CPRM).
Was promoted after 8 months to a full time Peer Recovery Coach position after working for Growth Works part time.
Received multiple semesters on the Dean's List while attending Schoolcraft Community College.
Became member of Phi Theta Kappa Honor Society at Schoolcraft Community College.
Certification
Certified Peer Recovery Mentor (CPRM), Growth Works - 10/13/23-11/1/25
Certified Peer Recovery Coach (CPRC), Growth Works - 9/13/23-9/13/25
Timeline
Certified Peer Recovery Coach
Growth Works, Inc.
11.2021 - Current
Caregiver
Lovewell Home Care
08.2014 - 09.2022
Lead Resident Care Associate
Brookdale Place Of Ann Arbor
02.2013 - 09.2015
Certified Peer Recovery Mentor (CPRM), Growth Works - 10/13/23-11/1/25
Certified Peer Recovery Coach (CPRC), Growth Works - 9/13/23-9/13/25