Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marin Lillesand

Hartland

Summary

Experienced with medical office management, patient scheduling, and record-keeping. Utilizes organizational skills to manage appointments and coordinate office activities. Track record of maintaining accurate patient records and ensuring smooth office operations. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Pewaukee Family Chiropractic
04.2023 - Current
  • Managed patient scheduling and appointment coordination to optimize clinic workflow.
  • Processed insurance claims and verified patient eligibility for services.
  • Maintained accurate medical records and ensured compliance with HIPAA regulations.
  • Implemented electronic health record systems, improving data retrieval speed and accuracy.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Greeted patients and provided required paperwork to facilitate services.

Restaurant Hostess and Busser

Endter's Sports Grill
05.2021 - 06.2023
  • Welcomed and seated guests in a friendly, efficient manner.
  • Handled guest complaints effectively, ensuring satisfaction and repeat visits.
  • Trained new hosts on procedures to maintain service consistency and quality.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Cleaned and organized dining areas to enhance guest experience and maintain operational efficiency.
  • Monitored table settings, resetting as needed to prepare for new guests and maintain cleanliness standards.

Education

High School Diploma -

Arrowhead High School
Merton, WI

Skills

  • Patient care and confidentiality
  • Appointment scheduling
  • Interpersonal relationship building
  • Data entry efficiency
  • Insurance verification mastery
  • HIPAA compliance
  • Excellent teamwork
  • Adaptable to change
  • Maintaining cleanliness
  • Greeting guests
  • Complex Problem-solving

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Administrative Assistant

Pewaukee Family Chiropractic
04.2023 - Current

Restaurant Hostess and Busser

Endter's Sports Grill
05.2021 - 06.2023

High School Diploma -

Arrowhead High School

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