Marin Thompson
Keller,TX
Summary
Proactive and customer-oriented, I excelled at Oliva Italian Eatery by enhancing dining experiences through expert menu knowledge and exceptional service, leading to a significant increase in customer satisfaction. I am skilled in safe food handling and adept at managing high-volume dining, my focus on efficiency and quality service sets me apart.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Back Waiter
Oliva Italian Eatery
06.2024 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment, and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm meal satisfaction after delivery, taking action to correct any problems.
- Supervised banquet food station setup and coordinated service to multiple dining areas.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Managed time efficiently to complete all tasks within deadlines.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Trinity Preparatory Academy
12657 N Caylor Rd, Fort Worth, TX 7624406-2026
Skills
- Price memorization
- Check payment processing
- Food inspection
- Dining customer service
- Table setting arrangements
- Tableside service
- Supply restocking
- Safe food handling
- High-volume dining
- Flexible schedule
Certification
- Texas Food Handlers Certificate - 360training
- CPR/AED - Carrollton Fire Rescue
Languages
American Sign Language
Limited Working
Timeline
Back Waiter
Oliva Italian Eatery
06.2024 - Current
- Texas Food Handlers Certificate - 360training
- CPR/AED - Carrollton Fire Rescue
High School Diploma -
Trinity Preparatory Academy
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