Marin Zaharis
Highland,IN
Summary
Esthetics student with a passion for skincare and helping clients feel confident. My experience as a Quality Assurance Litigation Paralegal and Patient Registration Representative has strengthened my communication, attention to detail, and customer service skills in fast-paced environments. I am building hands-on experience in skin analysis, facials, and product recommendations while committed to providing exceptional client care and continuing to grow in the esthetics industry.
Overview
7
7
years of professional experience
Work History
Quality Assurance Specialist /Litigation Paralegal
Better Life Plans
10.2024 - Current
- Participated in peer reviews to ensure adherence to quality standards and best practices.
- Supported training sessions for new team members on quality assurance methodologies and tools.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Prepare legal responses to lawsuits
- Prepare settlement agreements for lawsuits
Patient Registration Representative
Community Hospital
10.2019 - 07.2024
- Managed patient registration processes, ensuring accuracy and compliance with healthcare regulations.
- Trained new staff on registration protocols and software systems to enhance team efficiency.
- Coordinated with healthcare providers to verify insurance information and resolve discrepancies effectively.
- Implemented quality control measures, enhancing data accuracy in electronic health records (EHR).
- Gathered demographic and insurance information to register patients for medical appointments.
Education
Core Esthetics Diploma - Esthetics
Tricoci University of Beauty Culture
Highland, IN03.2027
High School Diploma -
American School
Lansing, IL09.2019
Skills
- Detail-oriented
- Quality assurance
- Problem-solving skills
- Analytical thinking
- Customer service
- Relationship building
- Customer focus
Timeline
Quality Assurance Specialist /Litigation Paralegal
Better Life Plans
10.2024 - Current
Patient Registration Representative
Community Hospital
10.2019 - 07.2024
Core Esthetics Diploma - Esthetics
Tricoci University of Beauty Culture
High School Diploma -
American School