Human Resources professional offering 7 years of leadership and development experience. Enjoy working with all levels of staff to make an organization a better place and being able to provide solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Tucson Old Pueblo Credit Union
01.2019 - Current
Develop, update, and maintain Human Resources department records
Make recommendations, coordinate, and administer employee-relations programs
Administer new employee orientation packets and onboarding process
Ensure compliance with state and federal laws
Process bi-weekly payroll and employee incentives
Review and screen applicant resumes to identify qualified candidates
Support management with training, promotions, transfers and succession planning
Facilitate criminal background check and drug screening process for new hires
Works with leaders to support a positive and engaging culture built on respect and teamwork.
Meet with staff to resolve difficult situations related to performance and conflict management
Assisted with employee retention and decreasing turnover by 25%
Maintain sensitive information with strict confidentiality and modeled ethics
Manage employee 401k loan(s) submissions through third party
Branch Manager
Tucson Old Pueblo Credit Union
01.2016 - 01.2019
Managed employees and lead day to day service responsibilities
Monitored various production, sales, and finance reports
Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act
Train and develop service representatives
Maintained friendly and professional customer interactions.
Compliance Officer
Tucson Old Pueblo Credit Union
01.2014 - 01.2016
Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans
Completed annual risk review
Boosted information sharing by enhancing interfaces between computer systems
Managed practical action plans to respond to audit discoveries and compliance violations
Operations Support Specialist
Tucson Old Pueblo Credit Union
01.2011 - 01.2014
Monitored daily maintenance reports
Review loan files for accuracy
Collaborated with operations team to provide excellent customer service and foster positive work environment
Complied with established internal controls and policies.
Education
Pima Community College
Skills
Employee Relations
Talent Acquisition
Employment Recordkeeping
Analytical and Critical Thinking
Training and Development
Performance Management
Organization Culture
Employee Confidentiality
HR Processes/Administration
Certification
BSA- Bank Secrecy Act
CCUFC- Certified Credit Union Financial Counselor
Working to obtain PHR
Timeline
Human Resources Specialist
Tucson Old Pueblo Credit Union
01.2019 - Current
Branch Manager
Tucson Old Pueblo Credit Union
01.2016 - 01.2019
Compliance Officer
Tucson Old Pueblo Credit Union
01.2014 - 01.2016
Operations Support Specialist
Tucson Old Pueblo Credit Union
01.2011 - 01.2014
Pima Community College
BSA- Bank Secrecy Act
CCUFC- Certified Credit Union Financial Counselor
Working to obtain PHR
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