Summary
Overview
Work History
Education
Skills
Area Of Expertise
Timeline
Generic

Marina Armstrong

Capitol Heights,MD

Summary

Dedicated Physical Security Specialist with over 15 years of well-rounded investigative experience participating in the execution of security plans and operations designed to minimize exposure to liability while protecting valuable personnel, equipment, resources, and facilities in diverse environments. Proven expertise in Department of Homeland Security rules and processes. Well versed in conducting security operations within culturally diverse and strategically challenging environments and familiar with relevant defense department regulations, and strategies in promoting effective local, state, and national security operations for public safety. Known for sustaining high morale by providing a sense of purpose and direction, displaying professionalism, demonstrating leadership, taking accountability, and getting the job done.

Overview

15
15
years of professional experience

Work History

Lieutenant (Federal Contractor)

Paragon Systems Inc.
01.2017 - Current
  • Provide enhanced safety and monitoring to the HQ for Immigration Customs Enforcement by adhering to Government policies and procedures.
  • Serve as command center operator, receiving and relaying pertinent information over the radio/telephone and dispatching unusual incidents and disturbances to security personnel.
  • Maintain all access and movement in and around classified (Secret) areas.
  • Operate security systems (Fire systems and enunciator panels systems, including two-way radios and closed-circuit televisions.
  • Handles the day-to-day operations of assigned officer force in assigned area, ensuring all contractual requirements are met.
  • Schedules/inputs officers' time in payroll and minimizes overtime.
  • Ensures that posts are staffed and provides direct supervision of PSOs.
  • Maintains order and discipline of PSOs in accordance with established Rules of Personal Conduct and contractual agreements.
  • Demonstrates capability in managing multiple tasks and supervising one or more subordinate units consisting of a squad or multiple squads of security or law enforcement personnel.
  • Coordinate and scheduling training to ensure all personnel credentials are current.
  • Leveraged expertise in handling the C-Cure 9000, one of the security industry's most powerful security management systems.
  • Engaged and maintained customer service by interacting with the public, giving directions, and securing the terminal and the protocols of high-profile visitors.
  • Implemented appropriate security procedures to protect the facility and the public, obtaining a 95% satisfaction rating.
  • Attained a 40% increase in productivity in operational readiness by mentoring and training security officers.
  • Carefully managed the development and implementation of updated security regulations, policies, and protocols to address lapses created by advances in technology and criminal strategies.

Special Police Officer

American Security Programs
01.2015 - 01.2023
  • Accountable for upholding civil order and safeguarding the lives and property in the facility by providing 24-hour patrol, dispatch, and first response services.
  • Monitor security of the National Archives Building by adhering to Government policies and procedures.
  • Receive and relay pertinent information over the radio/telephone and dispatch unusual incidents and disturbances to security personnel.
  • Reduced shrink by 17% by strengthening undercover surveillance procedures.
  • Proficiently managed Picture Perfect, encompassing a CCTV system (over 122 cameras), Card Readers, and Door and Vault alarms.
  • Worked with and assisted other law enforcement officers in handling bomb threats or other severe threats to the safety of persons and property using recognized police procedures and methods.

Funeral Services Assistant

Strickland Funeral Services
04.2018 - 09.2019
  • Maintained a high level of professionalism by adhering to all funeral home policies and ethical standards while interacting with families and colleagues.
  • Demonstrated empathy for grieving families by offering emotional support and guidance throughout the entire process.
  • Facilitated smooth transportation for the deceased by coordinating with cemeteries or crematories on scheduling and logistics.
  • Prepared for services to include delivering and setting up arrangements, caskets, photos and other personal mementoes.
  • Assisted with the preparation and display of the deceased, ensuring respectful presentation throughout the visitation and service period.

Protective Security Administrative Officer (Federal Contractor)

G4S/Security Company
01.2010 - 01.2015
  • Furnished facility and personnel security while conducting presence patrols, monitoring surveillance equipment, and inspecting buildings and equipment and access points.
  • Monitored facility and recommended cost-effective methods to ensure optimal safety and security of the area.
  • Conducted investigations as needed in coordination with senior management.
  • Managed personnel security clearance processes and security rosters.
  • Managed and prepared records for all incoming correspondence.
  • Accomplished a complete restructuring of the units, streamlining operations for efficiency and productivity, and further initiated physical security education and awareness training for administrative and operational level officers in various companies.
  • Ensured compliance with State and Defense Department regulations for all procedures.
  • Repeatedly recognized by the community and supervisors for quick-thinking, calm, and correct response to many crises and emergencies.
  • Designed and implemented improvements in existing personnel security procedures and policies.

Education

High School Diploma -

Frank W. Ballou Senior High School
Washington, DC

Associate of Applied Science -

Catonsville Community College
Baltimore, MD

Skills

  • Law Enforcement
  • Workplace/Public Safety
  • Security Operations & Management
  • Crime Prevention
  • Staff Training & Development
  • Emergency Management & Response Planning
  • Surveillance Techniques & Technology
  • Firearms Handling

Area Of Expertise

  • Law Enforcement
  • Workplace/Public Safety
  • Security Operations & Management
  • Crime Prevention
  • Staff Training & Development
  • Emergency Management & Response Planning
  • Surveillance Techniques & Technology
  • Firearms Handling

Timeline

Funeral Services Assistant

Strickland Funeral Services
04.2018 - 09.2019

Lieutenant (Federal Contractor)

Paragon Systems Inc.
01.2017 - Current

Special Police Officer

American Security Programs
01.2015 - 01.2023

Protective Security Administrative Officer (Federal Contractor)

G4S/Security Company
01.2010 - 01.2015

Associate of Applied Science -

Catonsville Community College

High School Diploma -

Frank W. Ballou Senior High School

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Marina Armstrong