Marina Bekheet

• Direct daily operations of an Intoxicated Driver Resource Center, effectively coordinating client evaluations and treatment referrals to ensure comprehensive support.
• Establish strong partnerships with agencies such as the Division of Addiction Services and local courts, enhancing program outreach and resource sharing.
• Provide leadership and training to staff members, fostering a collaborative environment and ensuring adherence to best practices and compliance standards.
• Review and interpret relevant laws and regulations, formulating guidelines that inform client treatment and program operations.
• Compile and analyze data
• Prepar and manage annual operating budgets, ensuring financial accountability and compliance with contract obligations.
• Establish and maintain a robust client tracking system, streamlining record-keeping and improving data accessibility for reporting purposes.
• Conduct presentations to professional and community groups, effectively raising awareness about alcohol-related issues and promoting program services.
• Enhance community awareness of substance abuse prevention by organizing and conducting outreach programs.
• Educate clients on the effects of substance abuse on physical and mental health, motivating them towards sustained recovery.
• Promote a culture of continuous learning within the organization by staying current on industry trends and research findings related to substance abuse treatments.

• Provide guidance and assistance to clients in the process of satisfying their DUI legal requirements, primarily through telephone and email communication
• Establish and maintain well-written, clear, and accurate electronic records
• Maintain client confidentiality and abides by HIPAA regulations
• Coordinate with substance use disorder and mental health treatment agencies
• Monitor client treatment progress via the electronic database NJSAMS
• Utilize various electronic databases for record keeping purposes
• Communicate with New Jersey municipal courts
• Provides support at the 2-day IDRC educational class held on select evenings
• Participate in ongoing training seminars

Manage the complex physical, behavioral and social determinants of health needs of Individuals receiving services, resulting in reduction of individuals' health insurance expenses (21%) and ER visits (27%).

• Coordinate care provided by health systems, primary care practices and social service providers.
• Connect individuals to support services, including scheduling appointments and providing transportation to medical appointments.
• Provide care transition assistance after discharge from in-patient or rehabilitation settings.
• Link individuals to community resources to assist with housing, education, employment, financial stressors, or any other social needs in order to achieve and sustain an improved quality of life.
• Provide health education and techniques to motivate Individuals to engage in self-service management.
• Scan and save documents in a database to keep records of essential organizational information.
• Collaborate with a multidisciplinary team to develop and implement individualized care plans and document individuals' interactions and interventions in an electronic charting system.
• Validate results and perform quality assurance to assess accuracy of data.
• Create various Excel documents to assist with pulling individuals' metrics data and presenting the information to colleagues for concise explanations of treatment goals and case management interventions..
• Apply evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
• Maintain thorough documentation of client interactions, assessments, and treatment plans to ensure accurate records for all cases.
• Provide compassionate care to diverse populations, demonstrating cultural competence and understanding of unique challenges faced by various groups in addressing substance abuse issues.
• Educate families on addiction issues, helping them understand their loved one's struggles and triumphs and support needed during their recovery journey.
• Served as a liaison between clients and external organizations like housing agencies or substance abuse treatment centers.
• Implement evidence-based interventions proven effective in helping clients overcome challenges related to substance abuse, mental health issues, or interpersonal conflict resolution.

Researched and structured service plans for a day habilitation program to ensure it promoted the holistic wellness of participants.

• Performed intake processes for new individuals while making appropriate recommendations
• Conducted biweekly program audits to ensure compliance with Division of Developmental Disabilities (DDD).
• Constructed incident reports and any necessary follow-up investigative reports.
• Monitored day habilitation service delivery and ensured individuals receive assistance to reach their goals
• Compiled quarterly analytic report of unusual incidents to examine trends.
• Assisted in the development of personalized treatment plans for better patient outcomes and progress tracking.
• Utilized active listening skills to build rapport with patients, creating an atmosphere of trust and understanding within the clinical setting.
• Collaborated with interdisciplinary teams to ensure comprehensive care for each patient''s unique needs.
• Participated in case conferences discussing client progress optimally tailoring interventions based on collective knowledge.

Increased the service satisfaction rate by 38% over a period of six months by implementing and enforcing structure and service strategies

• Expanded clientele by 18%
• Coordinated all necessary team meetings for programs
• Developed and recommended amendments to support coordinators.
• Supervised support providers to facilitate the desired positive outcome for individuals receiving services
• Led and guided Direct Service Providers (DSPs) to assist individuals' strengths and needs through observation and assessment tools
• Maintained service programs full adherence to the policies and procedures.
• Coordinated weekly visit to programs.
• Conducted monthly audits to ensure the quality of supports and service
• Developed and monitored Direct Service Providers' schedule
• Coordinated the planning and implementation of care and support plans
• Continuously expanded knowledge of evidence-based practices within the field of substance abuse counseling and mental health through professional development opportunities and trainings.

Performed general administrative duties including answering phones, filing, payroll processing and ordering office supplies

• Assisted with recruiting, employee on-boarding and scheduling
• Participated in the planning of events and meetings including printing presentation materials
• Prepared purchase order requests and processed department invoices for payment while ensuring adherence to established budget
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Kept abreast of new and developing information in the behavioral health field by regularly attending professional conferences and workshops such as NJ-PRA and various MICA events.

• Completed 500 hours of clinical field work.
• Co-facilitated group sessions (e.g. anger management and daily living skills groups)
• Assisted in the development of treatment plans and goals, and selected appropriate interventions in order to meet individuals' objectives.
• Maintained confidentiality of records related to individuals' treatment.
• Assisted in post-discharge service arrangement.
• Monitored participants census by recording admission during check-in period.
• Developed goal-oriented psychoeducational and activity therapy groups to improve participants' level of functionality.
• Assisted in interviewing and evaluating individuals by utilizing safety and risk assessments.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.