Marina Ceja

• Lease Administration, manage all aspects of lease administration, including new tenants, execution, renewal, assignments and move outs. Ensure compliance with lease terms and conditions.

• Financial Management, assist with the monitoring and management of accounts receivable, process rent payments, and handle tenants billing inquiries.

• Rent billing & payment tracking, manage rent invoicing, monitor payment schedule, and ensure timely collection of rent and utilities,

• Tenant communication serves as the primary point of contact for tenants, addressing inquiries, resolving complaints, and ensuring a high level of tenant satisfaction.

• Renewal and termination management, oversee lease renewal process, including negotiating terms and conditions, preparing documentation, and handling lease termination accordance with company procedures.

• Data management, maintaining a comprehensive database of leases, documents, and correspondence to ensure easy retrieval and accuracy of lease records.

• Organized, processes and maintains hearing schedules E-mailed from Value Adjustment Boards

• Communicates with clients regarding accounts, assists clients with obtaining refund from Tax Collector's office, or modified tax bills

• Assists in the preparation of Value Adjustment Board petitions

• Organized income and other evidence for final presentation of documents for Value Adjustment Board.

• Maintained an accessible and comprehensive database of property listings, client contacts, and transaction records for easy retrieval and reference by team members.
• Managed a high volume of incoming calls, emails, and walk-in inquiries with professionalism and prompt attention, ensuring no opportunities were missed.
• Increased agent productivity by coordinating property showings, open houses, and client appointments.
• Supported negotiations between parties during transactions with astute research on property values, local market conditions, comparables data analysis to provide informed advice to clients.