Summary
Overview
Work History
Education
Skills
Timeline
Generic
Marina Collins

Marina Collins

Macon,GA

Summary

Energetic individual possessing strong work ethic, professional demeanor and superb initiative seeking employment in an organization that offers the potential of growth wherein I will be able to utilize and hone my skills such as excellent customer service, self-motivation, and communication.

Overview

6
6
years of professional experience

Work History

Jewelry Sales Associate/Bakery/Deli Associate

Walmart
07.2020 - 01.2023
  • Provided excellent service to customers through active engagement, direct eye contact and listening skills
  • Cleaned jewelry cases daily with glass cleaner and dusters to keep displays pristine
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable
  • Followed store opening and closing procedures as per company guidelines
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
  • Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item
  • Provides cleaning, food preparation and customer service functions at deli counters, restaurants and cafeterias
  • Did MODs
  • Supervised team.

Cashier

Kroger
01.2017 - 07.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Worked closely with front-end staff to assist customers
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Trained new team members in cash register operation, stock procedures, and customer services
  • Processed sales transactions speedily to prevent long customer wait times
  • Learned roles of other departments to provide coverage and keep store operational
  • Used suggestive selling techniques to promote add-on sales.

Food Server

Atrium Health Navicent
12.2019 - 03.2020
  • Served residents food based on their needs
  • Prep table with all dining essentials
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
  • Provided exceptional service to a high volume of daily customers
  • Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages
  • Responded to ad hoc cleaning duties in dining area and kitchen at the end of the shift.

Education

Associate Of Business Administration -

Miller Motte Technical College
Macon, GA

Skills

  • Customer service
  • Microsoft Office Efficient (Word, Excel, PowerPoint)
  • Problem Solving
  • Typing
  • Medical terminology
  • Sales
  • Supervising experience
  • Leadership
  • Merchandising
  • Communication skills
  • Organizational skills
  • Computer skills
  • Word processing

Timeline

Jewelry Sales Associate/Bakery/Deli Associate

Walmart
07.2020 - 01.2023

Food Server

Atrium Health Navicent
12.2019 - 03.2020

Cashier

Kroger
01.2017 - 07.2020

Associate Of Business Administration -

Miller Motte Technical College
Marina Collins