Marina Cruz
San Juan Bautista
Summary
Dynamic professional with over a decade of experience in correctional supervision. Expertise in crisis management and team leadership ensures effective resolution of conflicts and safety compliance. Committed to maintaining secure environments and fostering positive inmate interactions.
Overview
11
11
years of professional experience
Work History
Correctional Deputy
Santa Clara County Sheriff's Office
San Jose
10.2006 - 04.2017
- Supervised inmate activities and ensured compliance with facility rules.
- Managed inmate transport to court, medical appointments, and other facilities.
- Collaborated with law enforcement to maintain security during incidents.
- Responded promptly to emergencies, including fights and medical crises.
- Implemented de-escalation techniques to manage conflicts among inmates effectively.
- Responded quickly and appropriately in emergency situations that required immediate action such as fires or riots, CPR, medical emergencies, and the deployment of the Automated External Defibrillator(AED).
- Intervened in physical altercations between inmates to maintain order and prevent injury.
- Trained new deputies on procedures, policies, and emergency response protocols.
- Maintained accurate records of inmate behavior and disciplinary actions taken.
- Conducted regular inspections of cells and common areas for safety hazards.
- Monitored and patrolled assigned areas within a correctional facility to ensure security of inmates and staff.
- Conducted searches of inmates, cells, living quarters, and other areas for contraband or other prohibited items.
- Transported inmates to medical appointments, court appearances, or other locations outside the facility.
- Maintained logs of all activities occurring throughout the shift including inmate movement and visitors entering the facility.
- Completed many departmental incident reports, discipline reports and crime reports.
- Interviewed witnesses in investigations related to criminal activity within the correctional facility which required planning, time management, coordination with other staff members, other law enforcement agencies and management.
- Provided assistance to medical staff during emergency situations involving an inmate's health or safety.
- Facilitated communication between prison personnel at different levels of authority.
- Searched incoming mail for contraband items before delivering it to prisoners.
- Enforced institutional rules and regulations by issuing verbal warnings and disciplinary actions when warranted.
- Used appropriate force when necessary to control unruly inmates or those attempting escape from custody.
- Developed positive relationships with inmates through respectful communication aimed at resolving conflicts without resorting to excessive force.
- Inspected locks on cells or doors to ensure they are secure prior to leaving shift.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
Education
High School Diploma -
Liberty Baptist School
San Jose, CA06-2002
Skills
- Inmate supervision
- Emergency response
- Crisis management
- De-escalation techniques
- Conflict resolution
- Conflict resolution skills
- Security monitoring
- Safety inspections
- Record keeping
- Regulation compliance
- Policy enforcement
- Law enforcement collaboration
- Emergency management
- Observation techniques
- Non-violent intervention
- Safety
- Team leadership
- Staff management
- Mentorship
- Interpersonal communication
- Verbal communication
- Relationship building and management
- Problem solving
- Cultural sensitivity
- Behavior assessment
- Behavioral disorders
- Stress tolerance
- Stress tolerance
Affiliations
- Volunteer at Moreland Dame Notre with grade school students with reading and writing.
Timeline
Correctional Deputy
Santa Clara County Sheriff's Office
10.2006 - 04.2017
High School Diploma -
Liberty Baptist School