Marina Greenberg
Middletown,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Office Manager
Greenberg & Associates, Inc. (Self Employed)
01.1998 - Current
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Certified Residential Real Estate Appraiser
Greenberg & Associates, Inc. (Self Employed)
01.2009 - Current
- Weighed property location, sales trends and estimated replacement costs to accurately value properties.
- Maintained current understanding of lender requirements and documentation guidelines.
- Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
- Completed appraisals on all type of residential properties, supporting property transactions or for legal purposes.
- Collected and analyzed relevant data to identify real estate market trends.
- Stayed updated on market trends for local area and similar property types.
- Inspected properties first-hand, collected measurements and reviewed historical documents to complete thorough evaluations.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Completed inspections of properties and property improvements to determine market values.
- Inspected new construction sites to establish current values in line with market trends in the Hudson Valley Region in New York State.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Researched land, property and market values to complete estimations.
- Inspected new and existing properties and noted distinctive characteristics.
- Performed appraisals in line with federal requirements and USPAP guidelines.
Retail Sales & Stock Room Associate (Part Time)
Legoland New York Resort
07.2022 - 08.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and increase sales.
- Managed efficient cash register operations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Prioritized helping customers over completing other routine tasks in store.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Received incoming merchandise and stored in correct stock locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Amazon Flex Driver (Part Time)
Amazon
06.2023 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Delivered over 3300 + packages as of January 2024
Education
CERTIFIED RESIDENTIAL REAL ESTATE APPRAISER - REAL ESTATE
NYS
NY02.2009
Associate of Arts -
Orange County Community College
Middletown, NY06.1998
High School Diploma -
Washingtonville High School (Exchange Student)
Washingtonville, NY06.1995
High School Diploma -
Lycee Henry Vincenot
Louhans, France06.1994
Skills
- Organizational Skills
- Time Management
- Engaging with Diverse Customers/Clients
- Flexible Hours
- Available Nights, Weekends and Holidays
- Energy and Physical Stamina
- Verbal and Written Communication
- File and Data Retrieval Systems
- Billing and Invoicing
- Email Correspondence
- File System Maintenance
- Write Reports
Languages
English
Native or Bilingual
French
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Amazon Flex Driver (Part Time)
Amazon
06.2023 - Current
Retail Sales & Stock Room Associate (Part Time)
Legoland New York Resort
07.2022 - 08.2023
Certified Residential Real Estate Appraiser
Greenberg & Associates, Inc. (Self Employed)
01.2009 - Current
Office Manager
Greenberg & Associates, Inc. (Self Employed)
01.1998 - Current
CERTIFIED RESIDENTIAL REAL ESTATE APPRAISER - REAL ESTATE
NYS
Associate of Arts -
Orange County Community College
High School Diploma -
Washingtonville High School (Exchange Student)
High School Diploma -
Lycee Henry Vincenot