Marina Herrera
Shelley,ID
Summary
I am very motivated and a fast learner. I take everything I do very seriously and take pride in offering the best quality of care to any person and their needs. I am a dedicated student interested in applying excellent communication and interpersonal skills to a receptionist role. I can quickly memorize computer programs used by the agency and build client relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Jakers
851 Lindsay Blvd Idaho Falls Idaho 83402
02.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bakery Worker
Broulim's
Shelley, ID
09.2023 - 01.2024
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Provided excellent customer service to foster satisfaction and loyalty.
- Kept track of inventory levels for flour, sugar and other ingredients used in bakery items.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
Medication Aide
Progressive Behavior Systems
Idaho Falls, ID
06.2023 - 09.2024
- Adhered strictly to established policies, procedures and protocols related to medication administration.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Provided education on safe medication practices for family members and caregivers of discharged patients.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education
High School Diploma -
Lincoln High School
Some College (No Degree) - Generals
College of Eastern Idaho
Skills
- Customer Inquiries
- Customer Service
- Customer Needs Assessment
- Punctual and Reliable
- Relationship Building
- Customer Satisfaction
- Team Collaboration
- Telephone Etiquette
- Health Department Regulations
- Phone Etiquette
- Quality Assurance
- Work Prioritization
- Communication Abilities
Certification
- I am med certified
- I am CPR certified
References
References available upon request.
Timeline
Server
Jakers
02.2024 - 04.2025
Bakery Worker
Broulim's
09.2023 - 01.2024
Medication Aide
Progressive Behavior Systems
06.2023 - 09.2024
High School Diploma -
Lincoln High School
Some College (No Degree) - Generals
College of Eastern Idaho