Hi, I’m
Marina Jackson
6803 N Navarro #172 Victoria,TX
Summary
Dedicated and dependable professional with extensive experience in custodial and healthcare support roles, including service with Victoria Independent School District. Proven ability to maintain safe, clean, and well-organized environments while supporting the needs of students, staff, and patients. Skilled at following safety protocols, managing multiple tasks efficiently, and providing reliable assistance in fast-paced settings.
Eager to expand expertise and transition into a new profession in customer service, bringing strong interpersonal skills, patience, and a solutions-oriented mindset. Bilingual in English and Spanish, with the ability to communicate fluently in both languages through speaking, reading, and writing. Recognized as a quick learner who adapts easily to new challenges, demonstrates a strong work ethic, and consistently contributes to team success through professionalism and dedication.
Overview
15
years of professional experience
1
Certification
Work History
Victoria Intendent School District
Custodian
06.2024 - 07.2024
Job overview
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Enhanced team productivity by leading training sessions on new equipment and cleaning techniques.
The Courtyard By Marriott
Housekeeper
11.2022 - 01.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Burger King Restaurant
Assistant Cook
08.2022 - 11.2022
Job overview
- Upheld high standards of food safety by consistently monitoring and recording temperatures for perishable items throughout the day.
- Contributed to efficient food production by promptly completing delegated tasks from the head cook.
- Contributed to improved kitchen workflow through proactive identification and resolution of bottlenecks during busy meal service periods.
- Cleaned and maintained work areas, equipment and utensils.
Victoria Independent School District
Custodian
09.2017 - 12.2020
Job overview
- Responsible for maintaining cleanliness and sanitation of all assigned areas, including restrooms. classrooms, offices.
- Collaborate with team members to ensure all cleaning tasks are completed in a timely manner.
- Proactively identify and report maintenance needs to increase the overall functionality and appearance of the facility.
- Sweep, mop, and dust all assigned areas, classrooms, hallways and restrooms.
Vitality Court Assistant Living
CNA
08.2016 - 04.2017
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
DeTar Navarro Hospital
CNA
09.2015 - 04.2016
Job overview
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Citizens Memorial Hospital
CNA
09.2013 - 03.2014
Job overview
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
The Courtyard Rehabilitation And Health Center
CNA
03.2013 - 07.2013
Job overview
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Retama South Rehabilitation
CNA
10.2011 - 07.2012
Job overview
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Twin Pines Nursing & Rehab Center
CNA
02.2009 - 09.2011
Job overview
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Education
Calhoun High SchoolPort Lavaca Tx
No Degree
Skills
- Customer service
- Attention to detail
- Team collaboration
- Facility opening and closing
- Verbal and written communication
- Bilingual (Spanish & English)
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Custodian
Victoria Intendent School District
06.2024 - 07.2024
Housekeeper
The Courtyard By Marriott
11.2022 - 01.2024
Assistant Cook
Burger King Restaurant
08.2022 - 11.2022
Custodian
Victoria Independent School District
09.2017 - 12.2020
CNA
Vitality Court Assistant Living
08.2016 - 04.2017
CNA
DeTar Navarro Hospital
09.2015 - 04.2016
CNA
Citizens Memorial Hospital
09.2013 - 03.2014
CNA
The Courtyard Rehabilitation And Health Center
03.2013 - 07.2013
CNA
Retama South Rehabilitation
10.2011 - 07.2012
CNA
Twin Pines Nursing & Rehab Center
02.2009 - 09.2011
Calhoun High School
No Degree
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