Marina Lloyd
Webb City,United States
Summary
Executive Director with over 4 years of leadership experience and a strong background in direct support, specializing in enhancing individual care and fostering independence. Proven track record in person centered planning, operational efficiency, and quality management, with a focus on staff training and supervision. Passionate about leveraging innovative approaches to achieve organizational goals and improve the quality of life for those served.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Languages
Work History
Executive Director
Grace Theios
Webb City, Missouri
04.2020 - Current
- Led strategic planning and execution, achieving measurable growth and operational efficiency.
- Staff training and supervision.
- Continue to provide direct support to individuals with developmental disabilities as needed.
- Quality enhancement monitoring.
- Direct plan implementation for individuals as needed.
- Monitoring implementation of outcomes.
- Establishing information collection systems.
- Writing monthly reviews.
- Oversight/coordination of all the person’s programs and services being received.
- Coordinating the development of the ISP (scheduling, facilitation and provided data from the floor).
- Payroll and billing systems.
Owner
Ember Blossom Scents
Webb City, Missouri
01.2019 - Current
- Manage daily operations, ensuring high-quality product standards and customer satisfaction.
- Obtained a business license in Joplin, MO and surrounding areas.
- Increased sales by implementing targeted marketing strategies on social media platforms.
- Develop and maintain supplier relationships to ensure timely and cost-effective inventory management.
- Analyze market trends to adapt business strategies, resulting in consistent revenue growth.
- Gained creativity skills making new designs and scents.
Operations Supervisor
Grace Theios
Joplin, Missouri
02.2020 - 04.2020
- Developed and executed new operational strategies, fostering a culture of continuous improvement and driving significant productivity gains.
- Coordinated cross-functional teams, enhancing communication and synergy, leading to smoother workflow and accelerated project completions.
- Spearheaded operational transformation initiatives, aligning processes with long-term business goals and positioning the company for future growth.
- Implemented data-driven decision-making processes, optimizing resource allocation and significantly enhancing operational efficiency.
- Continue to provide direct support to individuals with developmental disabilities as needed.
Direct Support Staff
Grace Theios
Joplin, Missouri
12.2018 - 02.2020
- Assisted individuals with developmental disabilities daily living activities, enhancing their quality of life through personalized care.
- Empowered individuals through personalized care, enhancing daily living activities and fostering independence.
- Cultivated a compassionate environment for clients.
- Implemented tailored support strategies, significantly improving clients' quality of life.
- Consistently met and exceeded care benchmarks set by the organization.
Direct Support Staff
Arc of the Ozarks
Joplin, Missouri
03.2018 - 11.2018
- Assisted individuals with developmental disabilities with daily living activities, enhancing their independence and quality of life.
- Provided compassionate care and support to individuals with disabilities, fostering independence and enhancing quality of life through personalized assistance.
- Maintained meticulous documentation of client progress, medication administration, and daily activities, ensuring accurate records for continuity of care.
- Developed creative engagement activities, adapting to individual needs and interests, leading to enhanced client participation and skill development.
General Manager
Tiny Tyke's Town
Joplin, Missouri
04.2016 - 03.2018
- Managed daily operations, improving customer satisfaction and increasing revenue.
- Developed and executed marketing strategies.
- Resolved customer complaints efficiently.
- Pioneered strategic initiatives to transform customer experience and drive growth.
- Created a safe space for toddlers and new moms.
- Developed, organized, and planned birthday celebrations.
Sales Associate
Kohl's
Joplin, Missouri
08.2014 - 12.2015
- Conducted in-depth market research, identifying key trends and opportunities.
- Developed data-driven strategies that led to measurable growth in target segments.
- Spearheaded creative solutions to complex market challenges.
- Developed novel approaches that significantly enhanced team performance and client satisfaction.
- Managed sales team and store projects.
Education
General Studies -
Webb City High School
Webb City, Missouri05.2015
Bachelor's degree - Earth, Society, and Environmental Sustainability
University of Illinois Urbana-Champaign
Urbana Champaign, Illinois05.2019
Associates degree - General Studies
Northeastern Oklahoma A&M College
Miami, Oklahoma05.2016
Skills
- Communication
- Leadership
- Encouraging Independence
- Consumer Satisfaction
- Quality Management
- Disability Advocate
Certification
Qualified MANDT Instructor and CPR/First Aid Instructor with experience providing and facilitating professional training in safety, crisis intervention, emergency response, and workplace preparedness. Holds the necessary training qualifications and certifications to instruct staff and maintain compliance with applicable organizational and state requirements. Experienced Designated Manager for the State of Missouri, with knowledge of in-home services operations, regulatory compliance, staff oversight, training requirements, and quality assurance.
Interests
I love spending my free time with my two children I also enjoy spreading awareness about developmental disabilities on different social media platforms to educate the community and serve as an advocate for the DD population, I have attended many IEP meetings to serve as a knowledgeable advocate to represent the child and their family, My passion for this type of work goes far outside the walls of my profession and I hope to eventually obtain my master's degree in applied behavioral analysis, More of my hobbies include being outdoors near water, participating in local pow-wow events, shopping, and attending my children's activities
Internships
- Medical Assistant Intern, Freeman Hospital
- First Introduction to the healthcare field
- Assisted medical staff with patient care, improving efficiency and patient satisfaction.
- Collaborated with healthcare professionals to streamline administrative processes.
- Proposed and implemented new patient care strategies, fostering a more responsive and patient-centered approach to healthcare delivery.
Miss Indian NEO
Serving as Miss Indian NEO was a meaningful leadership experience that strengthened my communication, public speaking, and interpersonal skills while allowing me to represent my community with pride and professionalism. Through this achievement, I developed confidence in public appearances, event coordination, community outreach, and working with diverse groups of people. The experience taught me the importance of cultural awareness, leadership, responsibility, and serving as a positive role model. It also strengthened my ability to advocate for others, build meaningful relationships, and represent an organization with integrity, respect, and professionalism.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Executive Director
Grace Theios
04.2020 - Current
Operations Supervisor
Grace Theios
02.2020 - 04.2020
Owner
Ember Blossom Scents
01.2019 - Current
Direct Support Staff
Grace Theios
12.2018 - 02.2020
Direct Support Staff
Arc of the Ozarks
03.2018 - 11.2018
General Manager
Tiny Tyke's Town
04.2016 - 03.2018
Sales Associate
Kohl's
08.2014 - 12.2015
Bachelor's degree - Earth, Society, and Environmental Sustainability
University of Illinois Urbana-Champaign
Associates degree - General Studies
Northeastern Oklahoma A&M College
General Studies -
Webb City High School