Marina Lowe

Investigated and responded to incidents of inmate misconduct.

• Assisted in intake and release of inmates.
• Responded to emergency situations and de-escalated hostile confrontations.
• Enforced rules and regulations to maintain order among inmates.
• Provided assistance and guidance to inmates regarding daily activities.
• Supervised inmates during meals, recreation and other activities.
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Coordinated with other law enforcement personnel to exchange information.
• Established positive working relationships and maintained boundaries with resident offenders.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
• Guarded facility entrances to screen visitors, using x-rays and ION scanner devices.
• Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 26 inmates simultaneously.
• Documented prisoner identification, charges and inmate disturbance incidents.
• Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
• Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
• Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Generated reports detailing findings and recommendations.
• Administered drug tests to inmates.
• Documented inmate behavior and activities in logbooks.
• Restrained juvenile inmates when disturbances required physical intervention.
• Conducted security checks of inmates and living areas.
• Responded to inquiries from inmates and other members of public.
• Prepared reports to document incidents and violations.

• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
• Supported personal needs of residents dealing with diverse conditions.
• Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
• Enforced policies and safety standards through building and room rounds.
• Provided crisis management and intervention during emergency situations.
• Developed, implemented and monitored residential policies and procedures.
• Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
• Promoted positive relations between residents and staff.
• Solved grievances and complaints by collaborating with residents.

• Kept work areas clean and neat to promote efficient operations.
• Collected, arranged, and input information into database system.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Kept case files updated, accurate and aligned with requirements.
• Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
• Assisted clients with obtaining housing, employment and support resources.
• Supported clients through development of new life skills, obtaining resources and transitioning back to society.
• Coordinated with different service providers to meet clients' individual needs.
• Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.

- SWITCHED LOCATIONS

• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, ceilings, floors and toilets.
• Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
• Reported damages and hazardous conditions to management for further action.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.

• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Kept building spaces premises clean inside and outside.
• Reported vandalism or other damage to property to supervisor.
• Checked in and stocked inventory throughout facility.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
• Built and deepened partnerships with healthcare administrators, medical directors and nursing supervisors.
• Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families.

• Trained and mentored all new personnel to maximize quality of service and performance.
• Managed laundry sorting, washing, drying, and ironing.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Completed schedules, shift reports, and other business documentation.
• Worked with front desk to respond promptly to all guest requests.
• Addressed customer feedback and complaints to maximize satisfaction.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.