Marina Martin

Communications and Marketing Committee

• Create engaging agendas for meetings, and maintain clear minutes and documentation.
• Facilitated meaningful discussions and conducted research for informed decision-making.

Technology Committee

• Introduced innovative ideas and efficiently prioritized tasks to enhance technological capabilities.
• Promoted teamwork to achieve outstanding results.

Strategic Planning Committee

• Contributed to the three-year Communications and Marketing Committee plan.

Beginning Experience of Oregon

• Promoted and facilitated enriching weekend retreats.
• Developed engaging email marketing campaigns.
• Developed and maintained an impactful team website.
• Utilize social media to raise company awareness.
• Ensured proper implementation of corporate policies.

• Identify and resolve hardware and software issues effectively.
• Handle inquiries with efficiency, and escalate complex cases as necessary.
• Deliver Tier 1 to Tier 3 technical support, both locally and remotely.
• Maintain 24/7 availability for comprehensive support.
• Proactively monitor and respond to support tickets.
• Provide clear, step-by-step solutions to ensure user comprehension.
• Accurately document all customer interactions in the ticketing system.
• Foster strong working relationships with staff and management.

• Provided professional customer service and technical support.
• Maintained accurate records, and complied with policies and regulations.
• Identified cross-selling opportunities, and completed training sessions.
• Assisted with inventory checks and daily restocking.
• Ensured accurate pricing and signage.
• Operated a warehouse forklift, and managed front-end operations.
• Worked as a vault clerk and at the Membership Service Desk.
• Involved in outside business membership marketing.
• Performed the duties of a supervisor and manager in training.