Marina McKinstry
Gainesville
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, keen attention to detail, and time management. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, cash management, customer service, literature review, and research methodologies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Substitute Teacher
ChildCare Careers
05.2023 - 03.2024
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervised lunchroom and recess activities.
Student Manager Intern
VyStar
05.2022 - 05.2023
- Planned special events for students, increasing engagement, and satisfaction.
- Handled routine issues independently and coordinated solutions to complex operational and student problems.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Receptionist
Great Clips
11.2021 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression. Also cleaned back of house, maintaining proper sanitation of all combs, brushes, and capes. Swept and kept stylists stations clean and fully stocked.
- Resolved customer problems and complaints.
Education
Bachelor of Arts - Environmental Science
University of Florida
Gainesville, FL05-2027
High School Diploma -
Bartram Trail High School
Saint Johns, FL05-2023
Skills
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Analytical thinking and attention to detail
- Teamwork and collaboration
- Recordkeeping
- Problem-solving
- Scientific writing
- Multitasking and organization
Certification
Microsoft Office Certified 2016: PowerPoint, Excel, Word, Outlook
QuickBooks Desktop 2020 Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Substitute Teacher
ChildCare Careers
05.2023 - 03.2024
Student Manager Intern
VyStar
05.2022 - 05.2023
Receptionist
Great Clips
11.2021 - 12.2022
Microsoft Office Certified 2016: PowerPoint, Excel, Word, Outlook
QuickBooks Desktop 2020 Certified
Bachelor of Arts - Environmental Science
University of Florida
High School Diploma -
Bartram Trail High School
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