Marina Mirochnik

• Promptly responded to tenant complaints and concerns for over [Number] properties.
• Regarding building and tenant issues.
• Scheduled outside contractors for major maintenance issues.
• Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
• Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Maximized rental income while minimizing expenses through effective planning and control.

• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Implemented systems and procedures to increase sales.

 Managed Brooklyn and Staten Island, NY territory for a nationwide pharmaceutical company.

 Presented and provided sample medication to Physicians (Gastroenterologists ,PMR, Neurologists), PAs, NPs and de-
tailing pharmacists.

 Provided extensive Gastroenterology products knowledge (Omeclamox Pak) and executed sales against Pylera, Halifac,
Prevpak.
 Offered extensive Sleep Aid products knowledge (Ambien, Lunesta, Silenor)
 Experienced in sales of Pain Management Products, Controlled Substance (Hydrocodone, Pseudoephedrine)

Conducted literature reviews and analyzed scientific literature to support research projects and stay updated with the latest developments in the field.Additional Achievements

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Led and directed team members on effective methods, operations, and procedures.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Correctly calculated inventory and ordered appropriate supplies.

• Ensured safety and comfort of customers onboard aircraft.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Resolved passenger conflicts and medical emergencies during flights.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.

• Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
• Analyzed credit scores to determine borrowers' creditworthiness.
• Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
• Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
• Assessed credit risk and analyzed financial statements.
• Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.