Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marina Moreno

Lindsay,CA

Summary

Proven track record of enhancing customer retention rates at Census through exceptional active listening and collaboration skills. Demonstrated strong work ethic and reliability at Family Day Care, significantly improving cleanliness and safety. Skilled in time management and empathy, adept at meeting diverse client needs and boosting satisfaction.

Overview

4
4
years of professional experience

Work History

Babysitter

Daycare Assistant

Family Day Care
06.2020 - Current
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.

Volunteer

Census
02.2021 - 04.2022
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

High School Diploma -

Lindsay Senior High School
Lindsay, CA
06.2022

Skills

Patience and Empathy

Time Management

Strong Work Ethic

Reliability

Languages

English
Spanish

Timeline

Volunteer

Census
02.2021 - 04.2022

Daycare Assistant

Family Day Care
06.2020 - Current

High School Diploma -

Lindsay Senior High School

Babysitter

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Marina Moreno