Marina Paradise
South Dartmouth,MA
Summary
Outgoing and hardworking General Manager with 13 years of experience facilitating busy restaurant environment operation. Accustomed to working to address needs, maintain property and drive profit and company success. Customer-driven and proficient in overseeing Staff, Inventory, Ordering, and Events. Diligent and fully invested in improving team strength by exhibiting steadfast leadership in high-pressure situations.
Overview
11
11
years of professional experience
Work History
Lease Contract Support Specialist
Southcoast Health System
New Bedford, MA
10.2021 - Current
- Developed relationships with vendors who provide services such as pest control or landscaping for leased properties.
- Managed tenants' requests for repairs or maintenance services in a timely manner.
- Provided guidance on landlord and tenant laws and regulations to ensure compliance with local ordinances.
- Maintained accurate records of all leased properties in a database system called Lease Harbor.
- Monitored compliance with contractual obligations and negotiated amendments as required.
- Coordinated move-ins and move-outs to minimize disruption and maintain occupancy targets.
- Created reports outlining compliance activities for executive leadership review.
- Provided support in developing strategies for mitigating risks associated with non-compliance.
- Maintained detailed records for our hospital offsites, of all compliance related activities related to Joint Commission.
- Conducted internal audits quarterly to identify areas of non-compliance and recommend corrective actions.
- Designed systems to track compliance performance metrics across the organization.
- Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
- Created report templates for management and executive level stakeholders in Grand PM.
- Assisted with the coordination of corporate services activities, including office moves and space planning.
- Conducted research and analysis on existing space utilization in order to optimize space planning.
General Manager
Country Club of New Bedford
North Dartmouth, MA
01.2021 - Current
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Tracked monthly sales to generate reports for business development planning.
- Conducted department meetings to voice building issues and concerns to be addressed.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Priced and managed complete inventory of the clubhouse, with an organized Excel chart.
- Gathered customer requirements and worked with catering team in implementing specifications.
- Engaged with customers daily to plan, coordinate and execute projects and events.
Bartender
Country Club Of New Bedford
South Dartmouth, MA
07.2019 - 01.2021
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collaborated with restaurant manager to develop strategies for achieving sales and profit goals.
- Delegated daily tasks to team members to optimize group productivity.
- Planned and prepared workflow schedules for busy mid-summer dinner shifts.
- Implemented training processes for newly hired employees.
Bartender/Shift Lead Supervisor
The Local Eatery And Drinking Hole
San Diego, CA
05.2017 - 07.2019
- Increased customer base by developing customer and vendor relationships.
- Maintained full knowledge of Brewery inventory and policies.
- Used organizational skills to delegate assignments and to create efficient work schedules.
- Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Communicated daily between customer needs and my team to ensure a trusted level of consistency.
- Documented receipts, employee hours and inventory movements.
- Trusted with keys to open and close down the restaurant.
Barback
The Local Pacific Beach
San Diego, CA
07.2016 - 05.2017
- Monitored patrons to keep alcohol consumption in designated areas.
- Checked patron identification and monitored guests to control service and limit over-intoxication.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Backed up cashier staff to process customer orders and payments.
- Studied bartenders to learn recipes for different mixed cocktails.
Sales Floor Associate
Toys R Us
North Dartmouth, MA
11.2014 - 02.2015
- Created attractive product displays to enhance customer experiences and boost sales.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Provided every customer with professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Front Desk Receptionist
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Healthtrax</span> Fitness & Wellness
North Dartmouth, MA
05.2014 - 11.2014
- Responded to inquiries and room requests made online, by phone or email.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Set guest and group reservations and processed check-ins and check-outs.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Medical Records Clerk
Dartmouth Dermatology
North Dartmouth, MA
01.2013 - 12.2013
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Straightened up waiting room to maintain neat and organized space.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Compiled physical and digital documents, charts and reports.
- Maintained confidentiality of records relating to clients' treatment
- Prepared new charts and updated existing charts
Education
Bachelor of Arts - Textile Design/ Fiber Arts
University of Massachusetts - Dartmouth
North Dartmouth, MA08.2019
Skills
- Project Planning
- Vendor Relationships
- Property Managing
- Medical Office Experience
- Contract development and management
- Problem Solving
- Organized/Detail Oriented
- Data entry
- Supervisory skills
- Scheduling and calendar management
- File and data retrieval systems
- MS Office
Accomplishments
- Heartsaver CPR AED (2015) 2020-2022
Timeline
Lease Contract Support Specialist
Southcoast Health System
10.2021 - Current
General Manager
Country Club of New Bedford
01.2021 - Current
Bartender
Country Club Of New Bedford
07.2019 - 01.2021
Bartender/Shift Lead Supervisor
The Local Eatery And Drinking Hole
05.2017 - 07.2019
Barback
The Local Pacific Beach
07.2016 - 05.2017
Sales Floor Associate
Toys R Us
11.2014 - 02.2015
Front Desk Receptionist
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Healthtrax</span> Fitness & Wellness
05.2014 - 11.2014
Medical Records Clerk
Dartmouth Dermatology
01.2013 - 12.2013
Bachelor of Arts - Textile Design/ Fiber Arts
University of Massachusetts - Dartmouth