Marina Pearsall
Seal Beach,CA
Summary
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Horse Riding Instructor
Sabo Eventing
Costa Mesa, CA
01.2023 - Current
- Conducted private lessons for children and adults, focusing on skill development, safety, and enjoyment.
- Built positive relationships with students, parents, colleagues and administrators.
- Develop personalized lesson plans to accommodate various skill levels and learning styles.
- Manage and maintain school horses, ensuring their well-being and readiness for lessons.
- Evaluated student progress and adjusted learning plans to foster progress.
- Communicate effectively with students and their families to provide feedback and progress updates.
Sales Associate
Got Vape
Los Angeles, California
04.2021 - 05.2022
- Increased sales revenue through the development and execution of successful sales strategies.
- Identified new business opportunities by analyzing market trends, which led to a consistent monthly sales of over 100k in sales.
- Generated 100 new clients and fostered repeat business by effectively managing key accounts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Manager
AM Global Distribution
Oakland, CA
02.2020 - 04.2021
- Consistently met or exceeded the sales quota of 50,000 by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Expanded customer base, opening a total of 45 new accounts and 2 new regions, through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Hostess, Server
Sama Sama Kitchen
Santa Barbara, CA
02.2018 - 03.2020
- Greeted guests, assigned tables, and managed reservations using Open Table while addressing customer inquiries about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, updating reservation logs and taking to go orders simultaneously.
- Effectively communicated between kitchen and front of house to ensure food is sent to the correct table
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer concerns in a positive and constructive manner
- Studied preparation methods, allergens, and bar menu
- Answered customer inquiries and direct them as need for large parties and restaurant buy-outs
Education
Bachelor of Arts - Film And Media
University of California, Santa Barbara
Santa Barbara, CA06-2019
Associate of Arts - Film Production
De Anza College
Cupertino, CA05-2017
Skills
- Detail oriented and problem solver
- Strategic account development
- Foster and maintain customer satisfaction and relationships
- Able to function in a fast paced environment
- Skilled in Microsoft Word, Excel, Powerpoint, POS systems, Mac OS, PC and Slack
Certification
- CPR and Basic Life Support Certified from American Heart Association, 2023-2024
Accomplishments
- Tri Delta Sorority Member
- Deans List, 2017-2019 (University of California, Santa Barbara)
- Deans List, 2016-2017 (De Anza Community College)
- Honoree of Phi Theta Kappa Academic Honor Society (De Anza Community College)
Timeline
Horse Riding Instructor
Sabo Eventing
01.2023 - Current
Sales Associate
Got Vape
04.2021 - 05.2022
Sales Manager
AM Global Distribution
02.2020 - 04.2021
Hostess, Server
Sama Sama Kitchen
02.2018 - 03.2020
Bachelor of Arts - Film And Media
University of California, Santa Barbara
Associate of Arts - Film Production
De Anza College
- CPR and Basic Life Support Certified from American Heart Association, 2023-2024
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