Overview
Work History
Education
Skills
KEY SKILLS
Timeline
Generic

Marina Prokopenko

Folsom,CA

Overview

10
10
years of professional experience

Work History

Medical Billing Specialist

East Coast Med Group
09.2020 - 01.2023
  • • Managed and organized medical documents, prepared correspondence, and generated reports.
  • • Entered patient and client information into databases with a high degree of accuracy.
  • • Posted payments, managed collections, and followed up on outstanding balances.
  • • Researched and resolved denied insurance claims, ensuring accurate and timely resubmissions.
  • • Communicated effectively with insurance providers to clarify billing discrepancies and resolve issues.
  • • Maintained an organized filing system for patient records and billing information.

Front Desk Associate/Cashier

Nostrand Houses Pharmacy
09.2017 - 04.2019

    • Provided customer service by assisting patients with prescription inquiries and coordinating with pharmacists.

    • Operated pharmacy systems, updated patient profiles, and verified insurance details.

    • Processed transactions, including cash, credit, and refunds, ensuring accuracy in all financial dealings.

    • Restocked merchandise and ensured a well-organized front desk area to support sales.

    • Handled customer inquiries and resolved issues promptly over the phone and in person.

Customer Service/Cashier

Brooklyn bread house
04.2016 - 09.2017
  • Greeted customers entering store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Operated cash register for cash and credit card transactions.

Сhief Loan Officer

Nano-Finance
09.2012 - 01.2016
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Maintained current loan and pricing information on the online banking website.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Compiled database of loan applicants\' credit histories, corporate financial statements and other financial information.
  • Submitted loan applications to the underwriter for verification and recommendations.
  • Developed prospects for new loans by conducting 150 cold calls weekly.
  • Successfully closed an average of 100 loans per month.
  • Reviewed and edited loan agreements to ensure accuracy.

Education

MBA - Financial management

Kirov State Agricultural Academy
Russia
02.2011

Associate of Science - Economics and Accounting

Kirov Forestry College
Russia
06.2007

Skills

Detail-oriented professional with experience in medical billing, customer service, and administrative support

Strong organizational skills, problem-solving abilities, and a proven track record in handling medical billing processes and insurance claims

Bilingual: Fluent in Russian and proficient in English, with the ability to handle bilingual task effectively

Proficient in MS Office, data entry, and various medical billing and database systems

KEY SKILLS

• Medical Billing

• Insurance Claims Processing

• Document & Data Management

• Payment Posting & Collections

• Customer Service & Client Relations

• MS Office & Database Management

• Inbound & Outbound Calling

• Fluent in Russian, Upper Intermediate English

Timeline

Medical Billing Specialist

East Coast Med Group
09.2020 - 01.2023

Front Desk Associate/Cashier

Nostrand Houses Pharmacy
09.2017 - 04.2019

Customer Service/Cashier

Brooklyn bread house
04.2016 - 09.2017

Сhief Loan Officer

Nano-Finance
09.2012 - 01.2016

MBA - Financial management

Kirov State Agricultural Academy

Associate of Science - Economics and Accounting

Kirov Forestry College

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Marina Prokopenko