Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Volunteer Work
Timeline
Generic

Marina Ray

Key West

Summary

I am an organized and detail oriented person. A hardworking team player with a consistent track record exceeding targets in productivity and work quality. I am eager to work for a company that values and respects integrity, passion, communication, creativity and kindness. Dedication to personal growth pushes me to keep learning (whether it is self taught or via mentorship) and also to share my experiences.

Overview

13
13
years of professional experience

Work History

Business Office Manager

Key West Water Tours LLC
10.2021 - Current
  • Responsible for all administrative duties of all 4 family companies. Managing all communication and providing reports/contracts/receipts to accountants, insurance and law offices, clients, designers, booking agents etc.
  • Overseeing all marketing and social media platforms and outlets.

Training & Catering Administrative Assistant

Casa Marina Key West, A Waldorf Astoria Resort
02.2019 - 06.2019
  • Director requested I train 2 new Hilton employees that were hired as Catering Sales & Event Managers. I also had to assist during current admin's maternity leave. I have always had a great relationship with the Catering & Events team.

Sales Manager

Casa Marina Key West, A Waldorf Astoria Resort
09.2016 - 10.2017
  • Responsible for prospecting, selling, negotiating and contracting corporate groups 10 to 25 rooms on peak at both Hilton properties.
  • Initiating and following up on leads in an organized and timely basis. Maintaining lasting true relationships with corporations, conducting site visits, knowing market segments, developing sales plans and strategies to meet or exceed budget and revenue goals.
  • Monitoring production, participating in sales programs and hosting and entertaining high-end clients.

Catering Sales & Events Manager

Casa Marina Key West, A Waldorf Astoria Resort
11.2014 - 09.2016
  • Responsible for conducting site inspections, negotiating, selling, contracting and executing not only weddings and other social events for both properties but corporate groups as well.
  • Overseeing events. Generating Banquet Event Orders in Delphi and f&b revenue, reports, meeting with planners and building important relationships with wedding couples and contracted Groups sold by Sales Managers.
  • Maintaining relationships with brides and their families and adapting to ongoing changes before and after events. Avg 5 events a week, all year round.

Catering Sales Administrative Assistant

The Reach Key West, A Waldorf Astoria Resort
07.2013 - 11.2014
  • Responsible for assisting Catering and Event managers. Preparing all required paperwork, contracts, Banquet Event Orders, change logs and distributing daily reports.
  • Product knowledge, assisting with site inspections and overflow, room drops, upgrade requests. Booking all in house meetings and events.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Banquet Manager

The Reach Key West, A Waldorf Astoria Resort
08.2012 - 07.2013
  • Supervised and managed banquet team’s execution with high attention to detail, communication, timing and urgency.
  • Managed budgeting and invoicing for both large and small-scale events.
  • Oversaw timeliness and quality of food delivery at high-volume events.

Restaurant Host & Banquet Server

The Reach Key West, A Waldorf Astoria Resort
10.2011 - 07.2012

Education

Art History

Arizona State University
Tempe

Advertising And Social Communication

Pontificia Universidad Católica De Buenos Aires
Buenos Aires, Argentina

High School Diploma -

St. George's College
Buenos Aires, Argentina
12.2005

Skills

  • Microsoft Office & MAC
  • OnQ
  • Delphi
  • FareHarbor
  • Trello
  • Figma
  • -

    High organizational skills Project Management Employee Training Very good presentation and language Always have met and exceeded expectations in yearly reviews Proactive, always eager to learn and improve

Additional Information

I am Brazilian but have lived in Argentina my whole childhood. I went to an English school and have been surrounded by people of different nationalities since I was young. This was the beginning of my constant motion, my innate interest to travel, explore new cultures and connect with different people. I learned to speak 3 languages immediately and that opened up a world of possibilities for human connections.


My very first job in the United States was at Hilton hotels in Key West, where I stayed for the duration of my career. I was quickly recognized for my achievements and was promoted almost on a yearly basis. I enjoy learning, surpassing expectations, leading teams to success and creating a calm and clean work environment. I thrive in structure, but I have learned to adapt to unpredictable environments. Working for 2 very large hotels I learned to think on my feet and adapt. In my free time I enjoy spending time with my family, listening to audiobooks, going on the boat and swimming.


On 2019 I took a break from work to be able to raise my children until they attended school. I started to work on the administrative side of our family businesses. After COVID, we built a home office and I was able to manage our fast growing companies. I believe it is time now for me to return to work on something that I am passionate about and continue to grow in a new environment where I can hone new skills and nourish my brain.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
French
Elementary

Volunteer Work

Volunteered at MARC House Monroe Association for ReMARCable Citizens, Inc., a non-profit agency that serves adult clients within Monroe County who have developmental disabilities. Community Service Hilton program composed of volunteer Hilton employees, called Casa outReach.

Timeline

Business Office Manager

Key West Water Tours LLC
10.2021 - Current

Training & Catering Administrative Assistant

Casa Marina Key West, A Waldorf Astoria Resort
02.2019 - 06.2019

Sales Manager

Casa Marina Key West, A Waldorf Astoria Resort
09.2016 - 10.2017

Catering Sales & Events Manager

Casa Marina Key West, A Waldorf Astoria Resort
11.2014 - 09.2016

Catering Sales Administrative Assistant

The Reach Key West, A Waldorf Astoria Resort
07.2013 - 11.2014

Banquet Manager

The Reach Key West, A Waldorf Astoria Resort
08.2012 - 07.2013

Restaurant Host & Banquet Server

The Reach Key West, A Waldorf Astoria Resort
10.2011 - 07.2012

Art History

Arizona State University

Advertising And Social Communication

Pontificia Universidad Católica De Buenos Aires

High School Diploma -

St. George's College
Marina Ray