Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marina Rodriguez

HUMBLE,Texas

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Overview

19
19
years of professional experience

Work History

Office Clerk

Waste Recycling Services
04.2015 - 03.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained and updated office records, both digital and physical.

Waitress

St James
05.2006 - 09.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Dental Assistant

Louetta Dental Profesionals
02.2012 - 09.2017
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Sterilized rooms and prepped equipment and instruments for several procedures daily.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

Office Manager

Autoworld Collision Center
05.2004 - 09.2011
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Dental Assisting

The College of Health Care Professions
Houston, TX

High School Diploma -

Nimitz High School
Houston, TX
05.2006

Skills

  • Data Entry
  • Records Management
  • Billing and Coding
  • File Maintenance
  • Record Preparation
  • Data Management
  • Document Scanning
  • Payroll Support
  • Office Administration

Timeline

Office Clerk

Waste Recycling Services
04.2015 - 03.2023

Dental Assistant

Louetta Dental Profesionals
02.2012 - 09.2017

Waitress

St James
05.2006 - 09.2018

Office Manager

Autoworld Collision Center
05.2004 - 09.2011

Dental Assisting

The College of Health Care Professions

High School Diploma -

Nimitz High School

Similar Profiles

CREATE PROFILE
Marina Rodriguez