Marina Rothstein

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Gathered customer feedback through surveys and used the data to improve customer service.

Opens and closes the store in the absence of store management, including all required systems startups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Verifies and keep records on incoming and outgoing shipments and prepares items for shipments.
• Examines outgoing shipments to ensure shipments meet specifications.
• Determines method of shipment, utilizing knowledge of shipping procedures,rout and rates.

• Read and setting planograms to the store according to corporate ,provided documentation in an accurate and timely manner, Also be able to read comparative prices and set all markdowns items pull old merchandise to set new products.