Marina Salas
Garden Grove,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable and upbeat Shift Supervisor successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavior Technician
Acuity Solutions Therapy
05.2025 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Organized recreational activities to assist in patient recovery.
- Maintained patient records, documenting changes in patient condition.
- Assisted in development of therapeutic activities for patients.
- Charted on each patient daily.
- Provided therapeutic activities to assist with patient development.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Treated clients and families with respect and dignity.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Used Software to document patient information, progress notes, and treatment plans.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Learned specialized behavior approaches to implement behavioral strategies.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
- Worked as part of collaborative team to address changing needs of children and families.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Store Associate
CVS Pharmacy Health
09.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Maintained tidy and organized store to comply with cleanliness standards.
- Located merchandise across various stores to address customer needs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cafeteria Worker
Garden Grove Unified School District
09.2021 - 05.2022
- Received and stored incoming supplies according to procedures.
- Prepared ingredients and recipe components ahead of time.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored dining room inventory and replenished as necessary.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Processed payments for orders and provided customers with change.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Restocked condiments, beverages and utensils per expected use levels.
- Cleaned and sanitized surfaces, tools and equipment.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Served food according to temperature, safety and presentation guidelines.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
Education
Garden Grove High School
Garden Grove, CASkills
- P>Attention to Detail
- P>Dependable and Responsible
- P>Data Entry
- P>First Aid/CPR
- P>Self-Motivated
- P>Cash register operation
- P>Planning and Coordination
- P>Problem-Solving
- P>Teambuilding
- P>Organization
- P>Retail transactions processing
- P>Interpersonal Communication
- P>Written Communication
- Documentation skills
- Data collection
- Behavioral management
- Social skills development
- Positive reinforcement
- Behavior treatment plans
- Skill development
- Behavior management
- Employee training
- Care coordination
- Crisis intervention
- Therapeutic treatment
- Patient counseling
- Indirect patient care
- Behavioral support
- Crisis management
- Behavioral health
- HIPAA requirements
- Decision-making
- Critical thinking
- Behavior observation
- Group instruction
- Client engagement
- Goal attainment
- ABA techniques
- Behavior reduction procedures
Languages
1,Elementary,3,Professional Working,5,Native or Bilingual
Languages
- English
- Spanish
- Vietnamese
Certification
[Principal Honor Roll], [Garden Grove High School] - [2018-2022]
Personal Information
Title:
Languages
1,Elementary,3,Professional Working,5,Native or Bilingual
Certifications
09-2018
Hobbies and Interests
Child Development
Nursing
Engineering
Languages
Traveling
Writing
Languages
Spanish
Limited Working
Vietnamese
Elementary
Timeline
Behavior Technician
Acuity Solutions Therapy
05.2025 - Current
Store Associate
CVS Pharmacy Health
09.2022 - Current
Cafeteria Worker
Garden Grove Unified School District
09.2021 - 05.2022
Garden Grove High School
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