Marina Valdovinos
Perris,CA
Summary
To obtain a Position where I can leverage my 10+ years of organizational, leadership and operational experience to support and add value to an established organization.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician And Clerical representative
Day Street Pharmacy
Moreno Valley, California
10.2022 - Current
- Managed office correspondence and maintained organized filing systems.
- Coordinated schedules and arranged meetings for team members.
- Processed incoming and outgoing mail efficiently and accurately.
- Ensured compliance with company policies through regular document review.
- Ensured compliance with all applicable laws and regulations related to clerical operations.
- Performed data entry tasks using various software programs such as Microsoft Office Suite applications.
- Trained and mentored junior pharmacy technicians on best practices.
- Managed inventory levels and ensured accurate medication dispensing.
- Collaborated with pharmacists to optimize patient care services.
- Implemented safety protocols and compliance measures in the pharmacy.
- Maintained accurate patient records and medication profiles consistently.
- Facilitated communication between healthcare providers and pharmacy staff.
- Resolved customer complaints in a timely manner.
- Resolved customer complaints promptly and professionally according to company guidelines.
Pharmacy Technician/Office Manager
Nuevo Pharmacy
Perris, CA
01.2011 - 09.2019
- Nuevo Pharmacy is connected to a network of 4000 HealthMart Pharmacy independent pharmacies.
- They provide a local neighborhood pharmacy atmosphere and goes "above and beyond" to provide customer care.
- Nuevo Pharmacy has been in the Perris market for over 5 years.
- Manages ALL the filling and typing of pharmacy prescriptions.
- Coordinates daily prescription home deliveries.
- Rectifies prescription coverage with patient medical insurance, medical, medicare, IEHP, etc.
- Troubleshoot customer insurance issues.
- Manages escalated customer service issues.
- Organizes and manage administrative responsibilities (i.e., filing, faxing, drafting letters, etc.).
- Oversees the opening and closing duties (i.e., cash wrap, accounting, etc.).
Pharmacy Technician
Medical Plaza Pharmacy
Moreno Valley, CA
03.2006 - 01.2011
- Medical Plaza Pharmacy is a privately owned pharmacy that provides pharmacy care and services to the Moreno Valley Market.
- Managed the typing and filling of prescriptions.
- Organized and managed inventory.
- Created relationships with customers and grew the business.
- Managed and dealt with insurance companies and navigated through their policies and regulations.
- Organized, updated and maintained patient health information and records.
Medical Assistant
Dr. A.K.Jaffrey Medical Clinic
Hemet, CA
03.2005 - 02.2006
- Managed the front office by answering phones, taking messages and scheduling patient appointments.
- Verified insurance and collected co-pays.
- Assisted in taking vitals, injections, EKG's, nerve conduction tests.
- Completed and charted patient information.
Education
CPhT Pharmacy Technician -
2011
Pharmacy Technician Certificate -
2010
Medical Assisting Diploma -
Bryman College
San Bernardino2006
Passassured Pharmacy Technician Training Course -
Skills
- Microsoft Office Suite
- Medical terminology
- CPR certification
- Vital signs assessment
- Pharmacy software proficiency
- Electronic health records management
- Office administration
- Clerical support
- Licensed pharmacy technician
- Accounting skills
- Administrative communication
- Troubleshooting expertise
- Typing proficiency
- Customer service excellence
- EKG monitoring
- Faxing documents
- Filing systems management
- Front office operations
- Injection administration
- Insurance eligibility verification
- Inventory management
- Professional correspondence
- Bilingual in Spanish
Languages
Bilingual (English/Spanish)
Timeline
Pharmacy Technician And Clerical representative
Day Street Pharmacy
10.2022 - Current
Pharmacy Technician/Office Manager
Nuevo Pharmacy
01.2011 - 09.2019
Pharmacy Technician
Medical Plaza Pharmacy
03.2006 - 01.2011
Medical Assistant
Dr. A.K.Jaffrey Medical Clinic
03.2005 - 02.2006
CPhT Pharmacy Technician -
Pharmacy Technician Certificate -
Medical Assisting Diploma -
Bryman College
Passassured Pharmacy Technician Training Course -
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