Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Marina Calderon Perez

Perris,CA

Summary

Dynamic professional with a proven track record in customer service at Express Clothing, excelling in client relationship management and effective communication. Skilled in appointment scheduling and product recommendations, I foster strong connections with clients, ensuring their needs are met while enhancing their overall experience. Committed to delivering exceptional results in every interaction.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Hairstylist/Barber

Self
Pomona, CA
06.2004 - Current
  • Applied highlights, lowlights or other coloring techniques.
  • Developed relationships with new clients through referrals from existing customers.
  • Performed chemical treatments such as perms and relaxers.
  • Advised clients on how to maintain their haircuts between visits.
  • Recommended products to clients based on their individual needs.
  • Educated clients on proper home hair care maintenance techniques.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Created updos for special occasions like weddings or proms.
  • Worked collaboratively with colleagues to achieve common goals.
  • Organized scheduling of appointments throughout the day.

Teacher

Perez School for Higher Learning
Perris, CA
08.2017 - 08.2024
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Maintained a safe and orderly learning environment for all students.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.

Customer Service Representative

Express Clothing
Montclair, CA
11.2015 - 08.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed positive relationships with customers through friendly interactions.

Education

Associate of Arts - Film And Video Production

Academy of Art University
San Francisco, CA

Skills

  • Team collaboration
  • Appointment scheduling
  • Customer service
  • Client relationship management
  • Attention to detail
  • Problem solving
  • Sales techniques
  • Effective communication
  • Product recommendations

Certification

  • Cosmetology/Barber license

Languages

Spanish
Professional

Affiliations

I love to garden, stay fit and learning new things

Timeline

Teacher

Perez School for Higher Learning
08.2017 - 08.2024

Customer Service Representative

Express Clothing
11.2015 - 08.2017

Hairstylist/Barber

Self
06.2004 - Current

Associate of Arts - Film And Video Production

Academy of Art University

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