Marincia Wright

• Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
• Increased customer satisfaction by addressing and resolving complex issues effectively.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Worked in customer service as a cashier. Helping customers select various items from food to alcohol.

Worked as the individual who took care of the monthly inventory, as well as doing the openings, and various times the closing.

Became vary knowledgeable about the plethora items that we carried.