Marinda Ross
Killeen,TX
Summary
Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management skills and problem-solving skills. Possesses a diverse background that encompasses mental health experience, substance abuse experience, child protective services, as well as military experience. Familiar with most community based operations with over 20+ years of experience which has allowed for improve skills. History of assisting clients with improving quality of life as well as providing education, housing and interventions that help clients understand and choose their own path to recovery. Offers strong communication skills and collaboration skills with the ability to build rapport quickly to ensure each person assisted utilizes the opportunities in front of them and feel supported on their journey. Assists clients with accomplishments that they want to need to reach their goals such as education, housing, and employment. Maintains 20-25 person caseload. Organized, a quick learner, and can work independently with little instruction. Hardworking and driven to work quickly and effectively on projects in all types of environments. Successful at delivering support individually and in group settings. Seeks every opportunity to build trust and make healthy connections. Devoted to positively impacting clients. Desire to complete masters degree to further career.
Overview
21
21
years of professional experience
1
1
Certification
Work History
FORENSIC ASSERTIVE COMMUNITY TREATMENT (FACT)
Central Counties Services
TEMPLE, TX
07.2019 - 01.2022
- Intended for individuals with serious mental health, co-occurring substance use or physical health disabilities.
- Coordination with criminal justice system entities including law enforcement, pretrial services, courts and ail and community corrections.
- Addressing criminogenic risk and initiate plans to reduce recidivism that leads to stable and successful reentry into community from jail, prison or forensic inpatient treatment
- Supportive housing, occupational, vocational, and educational skills development.
- Worked with prescribing professionals to get patients necessary medications and counseling.
- Legal advocacy and assistance navigating legal system.
- Managed caseload of 22+ client with substance dependence and co-occurring Axis I and Axis II disorders.
Mobile Crisis Outreach Team (MCOT)
Central Counties Services
Killen, Texas
04.2014 - 07.2019
- On-call, 24hrs, 7 days per week, 365 per year for crisis calls in community, jails, hospitals, and juvenile facilities.
- Utilization management for state mental health facilities waitlist.
- Provide 24 to 48 hour follow-ups as required by State of Texas for individuals waiting for SMHF admittance.
- Collaborate with mental health police department officers (MHPD), city and state police, hospital, jail, juvenile and courthouse staff to ensure clients receives proper support.
- Complete data entry for clinical management behavioral health services (CMBHS) symptoms and updated daily.
- Complete all required progress notes, crisis assessments, ANSA's and rating scales.
- Evaluate risk to client during crisis or others by gathering information and conducting assessments.
- Meet with individuals in crisis in office and community based to assess level of lethality.
- Used skills such as active listening and collaborative problem-solving to connect with patients and address concerns.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Delivered individualized case management services to clients working through issues such as mental illness and substance abuse.
Assertive Community Treatment (ACT)
Central Counties Services
Killeen, TX
11.2009 - 04.2014
- Work with interdisciplinary team to ensure appropriate client care.
- Documents progress notes, treatment plans, ANSA's and other required paperwork per Texas Administrated Code (TAC)
- Provide psychosocial rehabilitation methods in community to help client manage their mental illness symptoms and learn proper hygiene and living skills.
- Meet with clients suffering from acute mental illness and obtain background information to identify psychosocial, economic, physical and mental health needs.
- Advocate for clients as needed in community for housing, economic, employment, and medical needs.
- Medication management assistance to ensure that client is taking medication as prescribed by providers.
- Ensure client remains medication compliant and attends all agency appointments.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Handled many calls processed through The Crisis Line 24/7 hours calls per day to address customer inquiries and concerns
Investigator
Department Of Family Protective Services
Austin, TX
07.2006 - 05.2009
- Investigates reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members, and interviewing collaterals.
- Assessing home environment and determining action to be taken to remove or reduce immediate threat to safety of child.
- Testified in court to seek emergency protective services placing children substitute care, referred the family for immediate crisis intervention therapy or community resources.
- Enters contact, documentation information and narratives within agency time frames.
- Develops and maintains effective working relationships between Child Protective services staff, law enforcement, judicial officials, legal resources, medical professionals, and other community resources.
- Enters contact documentation information and narratives within required time frames.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all clients.
- Investigated homicide, sexual assault, and domestic violence cases and allegations.
- Kept current on all agency and state policies, rules, regulations and statutes.
- Secured evidentiary information to reinforce findings and original claims.
- Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
Laboratory Technician
U.S Army
Fort Campbell North, KY
03.2000 - 03.2006
- During combat Conducted analytical tests on in-coming raw materials prior to use in process.
- Advanced Individual training in field of Medical Laboratory Specialist.
- Operation Iraqi Freedom
- Operation Enduring Freedom
- Tracked collected specimens by initialing, dating and noting times of collection.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Stored, transported and submitted urinalysis samples.
Education
Bachelor of Science - Psychology
Drury University
Springfield, MO05.1995
Bachelor of Science - Sociology
Drury University
Springfield, MO05.1995
Skills
- Psychotropic medications knowledge
- Mental health support
- Case management proficiency
- Trained in dual diagnosis counseling
- Expertise in crisis intervention techniques (MCOT)
- Trained in indicators of child and adult abuse
- Social skills teacher
- Adept at conflict resolution
- Ability to quickly build trust and rapport
- Community resource coordination and knowledge
- Trained in Prevention and Management of Aggressive Behavior
- CPR certified
Certification
- CPR Training
- Mental Health First Aid certification and training
- Illness Management and Recovery training
- Texas ANSA training
- Prevention and Management of Aggressive Behavior (PMAB) training
- Motivational Interviewing training
Timeline
FORENSIC ASSERTIVE COMMUNITY TREATMENT (FACT)
Central Counties Services
07.2019 - 01.2022
Mobile Crisis Outreach Team (MCOT)
Central Counties Services
04.2014 - 07.2019
Assertive Community Treatment (ACT)
Central Counties Services
11.2009 - 04.2014
Investigator
Department Of Family Protective Services
07.2006 - 05.2009
Laboratory Technician
U.S Army
03.2000 - 03.2006
Bachelor of Science - Psychology
Drury University
Bachelor of Science - Sociology
Drury University
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