Marine Martinez
Winter Haven,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales Representative
Orlando Furniture Exchange
Dundee, FL
09.2023 - 04.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Organized client visits, presentations, product demonstrations and trade shows.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Essential Shopper
Instacart
Winter Haven, FL
04.2020 - 08.2023
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Utilized problem solving skills to resolve customer complaints professionally.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Completed pickup and shopping orders for customers within local area.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Adult Craft Coordinator
Advantage Medical Group Lakeland
Lakeland, FL
10.2019 - 03.2020
- Organized materials for craft projects, ensuring all necessary supplies were available in a timely manner.
- Instructed participants on proper use of materials to create art pieces.
- Maintained record of attendance for each class and ensured that all safety guidelines were followed.
- Encouraged creativity among participants by providing them with a wide range of materials to work with.
- Created detailed lesson plans based on the age group of participants attending the activity session.
- Assisted in setting up art displays in the lobby area, showcasing students' artwork.
- Researched different methods of teaching crafts and incorporated them into lessons as appropriate.
Education
High School Diploma -
Bellport Senior High School
Brookhaven, NY06-1984
Skills
- Sales Development
- Customer Needs Assessment
- Prospecting clients
- Customer Service
- Client Service
- Sales expertise
- Customer Relationship Building
- Product and service knowledge
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Representative
Orlando Furniture Exchange
09.2023 - 04.2024
Essential Shopper
Instacart
04.2020 - 08.2023
Adult Craft Coordinator
Advantage Medical Group Lakeland
10.2019 - 03.2020
High School Diploma -
Bellport Senior High School
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