Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marinea Plott

Pawtucket,RI

Summary

Accomplished Master Mixologist with a proven track record at Corner Pocket Billiards, renowned for elevating customer satisfaction through innovative cocktail creations and personalized service. Expert in cleanliness and sanitation, alongside strong communication skills, I've significantly contributed to increased sales and positive guest feedback. Passionate about mentoring staff and leading by example, I excel in fast-paced environments, ensuring both quality and efficiency.

Professional beverage artisan with significant experience in crafting innovative and classic cocktails. Demonstrates exceptional skill in mixology, customer service, and inventory management. Strong focus on team collaboration and adaptability to changing needs ensures reliable performance and achievement of results. Known for passion for creativity, precision, and delivering exceptional guest experience.

Knowledgeable Bartending with rich background in crafting innovative and classic cocktails. Expertise in creating memorable guest experiences through exceptional service and precision in drink preparation. Demonstrated ability in maintaining clean and organized bar while effectively managing inventory and supplies.

Experienced with crafting diverse and inventive cocktails. Utilizes deep understanding of flavor profiles to create balanced and appealing drinks. Knowledge of maintaining organized and efficient bar setup for optimal service.

Professional mixology expert with proven ability to create unique, high-quality beverages. Extensive experience in customer service, ensuring welcoming atmosphere and positive guest interactions. Reliable team player who adapts to changing demands and consistently delivers results. Proficient in mixology techniques and maintaining bar cleanliness.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Head Mixologist

Fountain Street Grill, Lefoyer
01.1996 - Current
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Developed signature cocktail menu, resulting in increased sales and positive customer feedback.
  • Established a strong rapport with suppliers, ensuring timely delivery of high-quality ingredients at competitive prices.
  • Regularly assessed customer preferences, adjusting menu offerings accordingly to cater to diverse tastes while still aligning with the establishment's brand identity.
  • Regularly assessed customer preferences, adjusting menu offerings accordingly to cater to diverse tastes while still aligning with the establishment''s brand identity.
  • Maximized profits by effectively managing labor costs through strategic scheduling of staff members during peak hours.
  • Streamlined bar operations for increased efficiency through effective inventory management.
  • Implemented creative marketing strategies to promote featured drinks, boosting revenue growth.
  • Ensured strict compliance with health and safety regulations, maintaining a clean and safe working space for both staff and patrons.
  • Continuously updated knowledge of industry trends, incorporating new ideas into the bar''s offerings to stay ahead of competitors.
  • Reduced waste and improved profit margins through precise measurement techniques and ingredient optimization.
  • Conducted regular performance reviews with bar staff, providing constructive feedback and identifying areas for improvement to maintain high standards of service excellence.
  • Organized successful themed nights that attracted new clientele and strengthened customer loyalty.
  • Collaborated with kitchen staff to create unique food and drink pairings for special events.
  • Generated repeat business by consistently delivering exceptional service and memorable experiences for guests.
  • Collaborated with event planners to design custom beverage menus for private functions, ensuring successful execution and client satisfaction.
  • Elevated customer satisfaction by creating innovative and visually appealing cocktails.

Mixologist

Jason's Bar and Grill
08.1995 - 02.2001
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Prepared classic, modern, and unique cocktails for each customer.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
  • Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
  • Received cash, made change, and issued receipts.
  • Stored supplies according to bar policies and health code requirements.
  • Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
  • Input orders into system at point of sale and created guest checks.
  • Enhanced customer experience by creating visually appealing and innovative cocktails.
  • Collaborated with kitchen staff to create pairings between cocktails and menu items, enhancing overall dining experience.
  • Ensured quality control by regularly monitoring and adjusting inventory levels for optimal freshness.
  • Streamlined bar operations by implementing efficient work processes and systems for bartenders.
  • Contributed positively towards workplace culture by fostering a collaborative and inclusive environment among bar staff.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Increased bar revenue by designing seasonal drink menus that attracted new clientele.
  • Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
  • Maintained extensive knowledge of classic cocktails and current trends, ensuring diverse and appealing drink menu.
  • Led mixology workshops for customers, enhancing brand reputation and customer engagement.
  • Managed inventory to ensure availability of all necessary ingredients, reducing waste and optimizing costs.
  • Negotiated with suppliers for better pricing on high-volume ingredients, significantly reducing cost of goods sold.
  • Built and maintained high level of rapport with regular customers, contributing to loyal customer base.
  • Organized and executed high-volume event nights, maintaining quality and speed under pressure.
  • Elevated customer experience with personalized drink recommendations based on individual preferences.
  • Developed seasonal drink menu, attracting more customers with unique, time-limited offerings.
  • Fostered positive team atmosphere, leading to increased job satisfaction and lower staff turnover.
  • Trained new mixologists, improving team skill level and ensuring consistent quality across all drinks.
  • Streamlined drink preparation processes, increasing efficiency and reducing average customer wait time.
  • Enhanced bar revenue by creating signature cocktails that became best-sellers.
  • Conducted weekly inventory audits to minimize loss and prevent stockouts of popular items.
  • Maximized bar efficiency by redesigning layout for better workflow and customer service.
  • Created customer loyalty program, boosting repeat business and enhancing customer engagement.
  • Collaborated with kitchen staff to pair drinks with menu items, enhancing overall dining experience.
  • Instituted waste reduction program by optimizing ingredient usage, significantly decreasing costs.
  • Adapted quickly to changing health regulations, ensuring compliance and uninterrupted business operations.
  • Resolved customer complaints with professionalism, preserving establishment's reputation and customer relationships.
  • Implemented new sanitation protocols, ensuring safe and clean working environment for both staff and patrons.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Completed requisitions to maintain required stock par levels.
  • Assisted with inventorying beverage stock and bar supplies.

Master Mixologist

Corner Pocket Billiards
03.1993 - 04.2000
  • Maintained a clean, organized, and safe work environment through diligent attention to detail and adherence to sanitation guidelines.
  • Enhanced guest experience by creating signature cocktails and innovating unique beverage presentations.
  • Conducted staff training sessions for improved drink making techniques and product knowledge.
  • Worked closely with bar managers to develop marketing campaigns that showcase the establishment''s mixology expertise.
  • Elevated customer satisfaction with personalized mixology services tailored to individual tastes.
  • Streamlined ordering process of supplies which led to reduced overhead costs without compromising on quality.
  • Stayed current on industry trends through continuous research, attending trade shows, conferences, or workshops for professional development.
  • Managed efficient setup and breakdown of bars for private events, ensuring smooth operations during high-volume periods.
  • Developed new cocktail recipes, resulting in increased sales and positive feedback from guests.
  • Maximized profits by analyzing sales data and adjusting pricing strategies accordingly.
  • Promoted a positive workplace culture through teamwork, collaboration, mentoring junior staff members when needed.
  • Assisted bartenders in perfecting pour techniques, leading to reduced waste and higher profit margins.
  • Implemented cost-saving measures while maintaining high-quality ingredients and presentation standards.
  • Increased bar efficiency by streamlining processes and optimizing inventory management systems.
  • Provided exceptional customer service by engaging with patrons, anticipating needs, and promptly addressing concerns.
  • Collaborated with chefs and event planners to design custom drink menus for special occasions.
  • Established strong relationships with vendors to negotiate better prices on products without sacrificing quality or taste profiles.
  • Created visually stunning garnishes and glassware arrangements to enhance the overall presentation and appeal of cocktails, resulting in increased customer satisfaction.
  • Contributed creative ideas for themed nights or promotional events to draw in new clientele and maintain regular patronage.
  • Led team meetings for effective communication on menu updates, promotions, or operational changes among staff members.
  • Prepared classic, modern, and unique cocktails for each customer.
  • Stored supplies according to bar policies and health code requirements.
  • Received cash, made change, and issued receipts.
  • Input orders into system at point of sale and created guest checks.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Completed requisitions to maintain required stock par levels.
  • Built relationships with vendors to manage orders and negotiate costs.

Education

GED -

North Attleboro High School
North Attleboro, MA
05.1987

Skills

  • Social media promotion
  • Cleanliness and organization
  • Allergy awareness
  • Strong communication skills
  • Patience and empathy
  • Exceptional customer service
  • Efficient multitasking
  • Team leadership
  • Cleanliness and sanitation
  • Training and mentoring
  • Training new staff
  • Health and safety regulations
  • Food safety training

Certification

  • Craft Cocktail Specialist Certificate – A Bar Above Mixology.
  • TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
  • Bartender & Mixologist Certification–United States Bartenders' Guild.
  • Food Handler's Card or Permit - Various State Health Departments.

Timeline

Head Mixologist

Fountain Street Grill, Lefoyer
01.1996 - Current

Mixologist

Jason's Bar and Grill
08.1995 - 02.2001

Master Mixologist

Corner Pocket Billiards
03.1993 - 04.2000

GED -

North Attleboro High School

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