Marinel España
Miami,FL
Summary
Conscientious HR Clerk known for high productivity and efficiency in task completion. Skilled in employee record keeping, confidentiality management, and HR policy implementation. Excel at communication, teamwork, and adaptability, ensuring smooth HR operations and positive employee relations.
Overview
30
30
years of professional experience
Work History
HR Clerk
SFM Services
Miami, FL
03.2019 - 10.2022
- Reviewed and updated employee records in HR database. (UKG, Paycom, E Verify)
- Assisted with recruitment process, including posting job adverts and scheduling interviews.
- Processed payroll information accurately and timely.
- Resolved payroll issues or discrepancies in a timely manner.
- Maintained personnel files according to legal requirements and company policies.
- Prepared offer letters, contracts, onboarding documents and other related paperwork for new employees.
- Organized orientation sessions for new hires, providing them with necessary information about the organization's policies and procedures.
- Performed general administrative duties such as filing documents, typing correspondence, photocopying.
- Provided essential support to address individual HR needs of employees.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Maintained human resources records by processing applications and resumes.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Asistente Administrativo
Instituto Nacional de Canalizaciones
Maracaibo, Zulia Venezuela
07.1994 - 01.2018
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in status supplier or contact information.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered questions from customers regarding products and services offered by the company.
Promotor Asistente Atencion al Cliente
Makro comercializadora
Maracaibo, Zulia Maracaibo
09.1992 - 07.1994
- Provided excellent customer service by answering questions, solving problems, and responding to inquiries.
- Planned and executed promotional events in order to increase product visibility.
- Generated daily reports on sales performance against targets set by management team.
- Assisted with developing advertising campaigns for new products launches.
- Monitored competitor activity within the marketplace and reported back findings.
- Resolved customer complaints promptly and effectively while maintaining a professional attitude.
- Attended to potential customers and provided exemplary service to draw attention to company's brand.
- Assessed customer needs and promoted most relevant product features to increase sales.
- Answered phones and routed voicemails to respective employees.
Education
Lic. Administracion De Empresas
Universidad Rafael Urdaneta
Venezuela10-2012
Tecnico Superior Administracion De Empresas
Colegio Universitario Rafael Belloso Chacin
Venezuela09-1995
Skills
- Costume Services
- Database entry
- Administrative tasks
- Scanning and copying
- Confidentiality
- Digital Archiving
- Peoplefacts
- Ukg
- Paycom
- Epay
- Computer Skills
Languages
Spanish
Professional
English
Limited
Timeline
HR Clerk
SFM Services
03.2019 - 10.2022
Asistente Administrativo
Instituto Nacional de Canalizaciones
07.1994 - 01.2018
Promotor Asistente Atencion al Cliente
Makro comercializadora
09.1992 - 07.1994
Lic. Administracion De Empresas
Universidad Rafael Urdaneta
Tecnico Superior Administracion De Empresas
Colegio Universitario Rafael Belloso Chacin
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