Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Care Giver Private Duty
Independent Contractor
08.2024 - Current
Feeding
Bathing
Vitals
Personal Care
Nurse Tech
AMG
10.2021 - 12.2021
Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
Provided prompt and accurate services such as CPR and first aid during emergencies.
Feeding
Bathing
Blood Sugars
Urine Output
Vitals
CNA
Accel At Crystal Park
07.2021 - 09.2021
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Checked patient vitals such as temperature, blood pressure and blood sugar levels
Maintained patient stability by checking vital signs and weight and recording intake and outtake information
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
Maintained best-in-class standards for individualized care in24-bed unit by continuously checking in with patients and families and quickly providing care
COUNTER
Amazon
12.2020 - 01.2021
Used an automated counter to electronically check inventory and enter orders for processing
Cleaned work areas of excess supplies, cardboard, and rejected materials throughout each shift
Identified and removed products not meeting outlined quality standards
Reported discrepancies and shortages to help keep line on-track
CNA
Cimarron Nursing Center
04.2018 - 10.2020
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Checked patient vitals such as temperature, blood pressure and blood sugar levels
Maintained patient stability by checking vital signs and weight and recording intake and outtake information
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
CNA
Stone Creek
04.2016 - 01.2018
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Cared for residents in assisted living facility and delivered high-quality support to meet all needs
Checked patient vitals such as temperature, blood pressure and blood sugar levels
Maintained patient stability by checking vital signs and weight and recording intake and outtake information
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
CNA
Willow Creek
04.2014 - 01.2016
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Checked patient vitals such as temperature, blood pressure and blood sugar levels
Maintained patient stability by checking vital signs and weight and recording intake and outtake information
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
PATIENT ACCOUNT REPRESENTATIVE
Mercy
10.2003 - 05.2005
Utilized computer programs to create invoices, letters and other documents
Prepared reports detailing billing actions, flags and other key information
Monitored flags and resolved urgent items with accuracy and efficiency
Worked with outside entities to resolve issues with billing, claims and payments
Posted payments and processed refunds
Reconciled statements with patient records
Electronically submitted bills according to compliance guidelines
Responded to patient, family and external payer inquiries
RECEPTIONIST
Citizen's National Bank
03.1997 - 08.2000
Answered central telephone system and directed calls accordingly
Managed multiple tasks and met time-sensitive deadlines
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel
Supported various administrative duties by proofreading, transcribing and invoicing
Sorted, received and distributed mail correspondence between departments and personnel
Provided clerical support to company employees by copying, faxing and filing documents
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs
Received and routed business correspondence to correct departments and staff members
CUSTOMER SERVICE REPRESENTATIVE
Hertz
08.1994 - 09.1996
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Answered constant flow of customer calls with minimal wait times
Offered advice and assistance to customers, paying attention to special needs or wants
Responded to customer requests for products, services and company information
Collected customer feedback and made process changes to exceed customer satisfaction goals
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
Communicated with vendors regarding backorder availability, future inventory and special orders
Recommended products to customers, thoroughly explaining details