Marinelle Arianne Lingad

As an attentive and customer-focused professional, I prioritize actively listening to customers and understanding their needs to establish a strong connection. I build relationships by engaging with customers on a personal level, discussing their hobbies and interests. This helps them see me as a reliable friend they can count on for assistance within the store. I carefully consider the best course of action before making suggestions or taking action to avoid potential frustration for the customer. Creating a comfortable and welcoming environment is crucial, so I make it a point to greet every person who enters the store. Additionally, I believe in brightening someone's day by offering genuine compliments, as you never know who may benefit from that positive boost. When it comes to cash handling, I ensure meticulous attention to detail, accounting for every penny and dollar. If running low on cash, I promptly inform my manager to maintain a smooth flow during customer transactions. For promotions, deals, and credit cards, I provide every detail so customers are aware of the benefits they can earn, such as points, discounts, and free gifts for members. My coworkers and I assist customers by offering extra hands, boxes, and plastic bags to prevent spills in their cars. I always make sure to thank my coworkers for their help with customers and their support for me.