Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Friendly [Job Title] with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
37
37
years of professional experience
Work History
Server Assistant
SEASONS FINEST INC
ATLANTA, GEORGIA
04.2022 - Current
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Assisted with dining room set up prior to and after service period.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Chef Assistant
ANDYS LATINAMERICAN CUSINE CORP
DELRAY BEACH, FLORIDA
11.2019 - 03.2022
Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
Unloaded delivery trucks, verified contents against invoice and properly stored food items.
Used variety of kitchen tools and appliances to prepare ingredients and meals.
Implemented successful cross-marketing strategies such as food and wine pairings.
CUSTOMS PROCESS MANAGER
WORLD LOGISTIC SERVICES CORP
MARACAIBO, ZULIA VENEZUELA
08.2013 - 06.2017
Lawfully cleared merchandise through customs per client and government requirements.
Verified rejected cargo and advised on steps to take for avoiding repeat denial.
Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
Calculated daily exchange rates and taxes due for goods and commodities.
Import-Export Manager
ENERGIA ELECTRICA DE VENEZUELA, CA
MARACAIBO, ZULIA VENEZUELA
03.1999 - 07.2013
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
Created and transmitted accurate documentation to governmental agencies for import activities.
Coordinated company product shipments and international transactions to eliminate freight delays.
Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
Coordinated and negotiated contracts to facilitate freight movements.
Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
SAP MM Consultant
CA ENERGIA ELECTRICA DE VENEZUELA CA
MARACAIBO, ZULIA VENEZUELA
02.1999 - 07.1999
Facilitated [Number] [Type] workshops to collect business requirements.
Created training documentation and provided training on standard and custom SAP transactions.
Tested custom SAP transactions to verify proper functionality.
Used ABAP and 4 Workbench to produce interactive reports and SAP scripts.
Changed and repaired tables and functions to restore original functionality of applications.
Identified improvements to processes to enhance visibility, insight and agility.
Used [Software] to develop technical documentation for both technical and non-technical audiences.
SAP FICO Consultant
CA ENERGIA ELECTRICA DE VENEZUELA
MARACAIBO, ZULIA VENEZUELA
02.1994 - 06.1997
Facilitated implementation and support of SAP financials and performed detailed analysis of complex business process requirements.
Identified gaps, issues and worked around solutions.
Documented functional designs and test cases.
Provided consulting services on both new and existing implementations and support projects.
Mapped client business requirements, processes, and objectives and developed necessary product modifications to satisfy clients' needs.
Solved functional and technical obstacles and worked closely with project team from different streams.
Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
Audit Intern
CA ENERGIA ELECTRICA DE VENEZUELA, CA
MARACAIBO , ZULIA VENEZUELA
01.1992 - 01.1995
Developed understanding of company audit methodology, approach and tools while working under supervision of licensed auditors.
Assisted in office administration and client communication to help manage auditors' workload.
Proofread audit and tax reports and year-end financial statements to verify accuracy.
Used Excel to create and manage budgets, balance sheets and other related financial statements.
Prepared, analyzed and verified annual reports and financial statements to assess financial condition and facilitate financial planning.
Identified major risk areas and gaps in internal controls, process notes and risk control matrices to plan and perform audit procedures.
Analyzed information of payments to vendors against contracts to find overpayments, writing claims to retrieve over payments from clients.
Account Executive
CA ENERGIA ELECTRICA DE VENEZUELA CA
MARACAIBO, ZULIA VENEZUELA
06.1982 - 12.1991
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Prospected new clientele through networking, cold calling, canvassing and referrals.
Drove new business development through qualifying leads, building relationships and executing strategic sales.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Managed sales cycle from first contact to established customer sale and maintained solid customer base.
Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Contacted customers as issues arose to provide prompt resolutions.
Identified client business needs by gaining understanding of goals, objectives and processes.
Civic Engagement Program and Project Coordinator at Gwinnett County GovernmentCivic Engagement Program and Project Coordinator at Gwinnett County Government