Marines Curlett
Crossville,TN
Summary
Experienced U.S. Navy Veteran with 6+ years of office experience. Skilled healthcare professional specializing in patient account management and billing process optimization. Known for promoting team unity and achieving results in fast-paced settings. Proficient in financial record-keeping, claim processing, and patient communication. Demonstrates consistent reliability and dedication to excellence.
Overview
13
13
years of professional experience
Work History
Medical Billing Clerk
Adecco Employment Services
01.2013 - 01.2019
- Updated patient financial information to guarantee accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Ensured timely submission of claims by accurately preparing and submitting medical bills to insurance companies within specified deadlines.
- Maintained accurate patient records, updating demographic information and insurance details as needed for a seamless billing process.
- Improved cash flow by effectively following up on unpaid claims and resolving discrepancies between billed and received amounts.
- Maintained strong knowledge of current industry regulations and guidelines, ensuring compliance within all aspects of the medical billing process.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Verified insurance of patients to determine eligibility.
Accounts Receivable Specialist
EA Health Corporation
01.2009 - 01.2012
- Conducted account reconciliations, identifying discrepancies and resolving issues to ensure accurate financial reporting.
- Streamlined billing operations for increased efficiency and accuracy through the implementation of new software systems.
- Ensured compliance with relevant accounting standards and company policies throughout all aspects of the accounts receivable function.
- Developed comprehensive aging reports for senior management review, highlighting areas requiring attention or action.
- Maintained detailed records of all billing activities in accordance with company policy and legal requirements.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Entered figures using 10-key calculator to compute data quickly.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Assisted in month-end close processes, providing timely reporting to support management decision making.
- Maintained strong client relationships by promptly addressing inquiries and resolving disputes, resulting in a high level of customer satisfaction.
Personal Lines Processor
Kinghorn Insurance Agency Of Beaufort
01.2006 - 01.2008
- Ensured data accuracy by meticulously reviewing applications for completeness before submission to underwriters.
- Managed a high volume of policies with attention to detail while consistently meeting deadlines for renewals and endorsement requests.
- Strengthened existing client relationships through regular follow-ups on pending actions or outstanding items related to their policies.
- Supported team members in their daily tasks, fostering a collaborative work environment that improved overall department performance.
- Maintained strong relationships with clients through effective communication regarding policy updates or changes in coverage requirements.
- Enhanced customer satisfaction by quickly and accurately processing personal lines insurance applications.
- Reduced claim processing times by maintaining organized records of all policies, endorsements, and cancellations.
- Checked documentation for accuracy and validity on updated systems.
- Verified client information by analyzing existing evidence on file.
- Generated, posted and attached information to claim files.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Processed and recorded new policies and claims.
- Posted payments to accounts and maintained records.
- Modified, updated and processed existing policies.
- Notified insurance agents and accounting departments of policy cancellations and changes.
Education
B.A. - Business Admin/Marketing
Inter American University
Rio Piedras, PR01.1995
Medical Insurance Billing Tech - undefined
Vista Adult School
Vista, CA01.2009
Medical Assistant Certification - undefined
Kaplan College
San Diego, CA01.2002
Data Entry/Processing
MBTI, Business Training Institute
San Juan, PR01.1995
Skills
- CPT knowledge
- Data entry
- HIPAA compliance
- Claim submission
- Patient charting
- Insurance verification
- Medical terminology
- Denial management
- Patient billing
- Payment posting
- CMS-1500 billing forms
- Accounts receivable
- Customer service
- Electronic claims
Awards
Honorable Discharge from U.S. Navy, 2001, Outstanding Academic Achievement/Processing MBTI, Business Training Institute, Training Certificate for the participation in Cultural Awareness Program, Vista Community Clinic, Honors Certificate for Academics, Kaplan College, Certificate of Completion for Medical Insurance Biller, Vista Adult School
Languages
Spanish
Native or Bilingual
Timeline
Medical Billing Clerk
Adecco Employment Services
01.2013 - 01.2019
Accounts Receivable Specialist
EA Health Corporation
01.2009 - 01.2012
Personal Lines Processor
Kinghorn Insurance Agency Of Beaufort
01.2006 - 01.2008
Medical Insurance Billing Tech - undefined
Vista Adult School
Medical Assistant Certification - undefined
Kaplan College
Data Entry/Processing
MBTI, Business Training Institute
B.A. - Business Admin/Marketing
Inter American University
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