Detail oriented and highly organized administrative professional with 7 plus years of experience in billing, bookkeeping support, client account management, and process improvement. Adept at working independently, following structured checklists, and maintaining precise records that keep operations running seamlessly. Proven track record in legal and healthcare administration, financial tracking, mail handling, and SOP creation. Known for accuracy, reliability, and a calm, focused approach to tasks requiring confidentiality and precision.
• Maintained accurate sales transactions and processed payments while adhering to strict company financial policies.
• Managed client orders, tracked shipments, and ensured timely product delivery.
• Provided high-level customer service in a fast-paced luxury environment while maintaining confidentiality of client details.
• Managed patient billing, insurance verification, and claims submission.
• Processed payments, tracked account balances, and resolved billing disputes.
• Organized and maintained confidential patient files in compliance with HIPAA.
• Assisted with medical documentation for conditions such as glaucoma and retinal detachment.
• Coordinated legal documents, contracts, and confidential correspondence.
• Managed scheduling, client communications, and document tracking for high-volume caseloads.
• Ensured timely filing and delivery of legal packets to government and court offices.
• Performed patient workups and medical screenings, processed insurance claims, and handled billing.
• Prepared and verified legal and medical documentation for patient cases.
• Ordered and tracked optical products, ensuring accurate and timely deliveries.
TECHNICAL SKILLS
QuickBooks Microsoft Excel Google Sheets EHR Systems CRM Tools Adobe Acrobat HIPAA Compliance
Independent Worker: Thrives in focused, self managed roles without need for constant supervision
Detail-Oriented: Known for catching errors before they cause issues, ensuring accuracy in billing and documentation
Systems & Process Driven: Enjoys creating and following structured workflows that keep operations efficient and error-free
Legal & Administrative Experience: Skilled in handling sensitive documents, preparing legal packets, and tracking mail deliveries from start to finish