Marintia Mejia Moreno
Lathrop,CA
Summary
Food and Beverage Attendant at Great Wolf Lodge, recognized for exceptional customer service and adaptability under pressure. Bilingual and compassionate with humans as well as animals, I fostered loyalty through strong relationships with guests, effectively resolving complaints. My organizational skills and commitment to teamwork contributed to a collaborative environment, enhancing experiences. I am friendly and approachable, with positive attitude perfectly suited for customer service. Possesses foundational understanding of safety standards and hospitality protocols, Capable of enhancing customer experiences and maintaining high service standards. Animals are my top interest and have always had a special love in caring for them.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Great Wolf Lodge
10.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new team members on operational procedures and customer interaction standards.
- Adapted quickly to changing priorities during peak service times.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Offered product samples, answered questions and helped customers find items.
Education
No Degree - Veterinary Assistant
Animal Behavior College
Valencia, CA01-2025
Lathrop Highschool
Lathrop05-2024
Skills
- Adaptability under pressure
- Reliability and punctuality
- Graduate of ABC Veterinary Assistant Program
- Bilingual
- Organization
- Friendly
- Compassionate
- Determined
- Outgoing
- Independent
- Hard working
- Kind with animals
Certification
- Pet CPR and First Aid ABC Certified , Animal Behavior College
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Externship Coordinator
Serina Baerga
Veterinary Assistant Program & Grooming Instruction Program
Office Hours: Monday, Tuesday, Wednesday 7:00am-3:30pm, Thursday 7:00am-1:00pm
Phone Number: (661) 964-1031 Direct (text friendly)
Email: Serina.baerga@animalbehaviorcollege.com
Timeline
Food and Beverage Attendant
Great Wolf Lodge
10.2024 - Current
No Degree - Veterinary Assistant
Animal Behavior College
Lathrop Highschool
Similar Profiles
Jahongir BerkinovJahongir Berkinov
Lifeguard at Great Wolf Lodge|2501 Great Wolf Dr 45040Lifeguard at Great Wolf Lodge|2501 Great Wolf Dr 45040
Suraj SharmaSuraj Sharma
Line Cook at Great Wolf LodgeLine Cook at Great Wolf Lodge
Rahkim EppesRahkim Eppes
Retail and Attractions at Great Wolf LodgeRetail and Attractions at Great Wolf Lodge
MIguel RodriguezMIguel Rodriguez
Maintenance Technician 2 at The Great Wolf LodgeMaintenance Technician 2 at The Great Wolf Lodge
Izabella SoteloIzabella Sotelo
Babysitter at Private Families – Siblings, Neighbors, and LocalBabysitter at Private Families – Siblings, Neighbors, and Local