Mario Aceto
Cranston,US
Summary
Experienced senior manager with over 20 years of expertise in operations management, marketing, and team building. Proven track record of driving performance improvement and achieving positive results in diverse industries. Skilled in compliance, project management, and budget management, utilizing negotiation and change management to streamline processes and foster growth. Dedicated to leveraging extensive expertise to develop strategic initiatives and enhance organizational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Staff Consultant/Business Account Manager
Prokatchers/Rhode Island Energy
07.2022 - Current
- Review all home solar applications to ensure they meet Public Utility commissions and Rhode Island Energy tariff standards on designs, installs, for residential, commercial, and industrial clients
- These systems convert the sun's energy into electricity, providing a sustainable and clean power source
- Responsible for assessing the energy needs of all potential customers, determining the most appropriate solar energy solutions, and ensuring compliance with Rhode Island Energy rules and regulations of vendors installing compliant of systems
- Provide technical support and troubleshoot any issues that may arise
- Act as an advocate in promoting the use of clean energy and reducing dependence on fossil fuels
- Have an analytical understanding of the technology, equipment, and regulations related to solar energy and able to provide expert guidance to Rhode Island Energy customers
- Ensure safety and completion of every project according to standards of the Federal laws and regulations, Rhode Island General Laws, and municipal or local ordinances
Staff Consultant/Case Coordinator
Global Technical
02.2021 - 07.2022
- Company Overview: Eversource Energy
- Use ongoing data collection and analysis to ensure compliance with industry standards for Eversource
- Conduct post-utility merger standardization of policies, procedures and computer systems across all business entities
- Effectively utilize software skills including Caseworks, Tracks, Archer, PDF, and Microsoft Excel
- Develop and effectively communicate policies and procedures and formulate response to PUC
- Eversource Energy
Director of Operations
RIISE Group
02.2021 - 09.2021
- Property management of multi-unit complexes, condominiums and retail space
- Oversaw construction projects, budgets, estimates, schedules, tenant relations, maintenance, capital renovations, and compliance
- Managed internal and external property staff
Senior Analyst/Legislative Coordinator
Rhode Island General Assembly
01.2015 - 01.2021
- Recruited by Speaker of the House to bring a strong business acumen into the government sector
- Performed a detailed review of the bill preparation, review, compliance, and approval process
- Identified bottlenecks in the existing process and streamlined/reinvented protocols
- Created an automated tracking system to increase accountability of all stakeholders
- Reduced staff from 16 to 5, achieving $1.4 million savings
Multi Unit District Operations Manager/Retail
East Side Enterprises/Season Corner Market
01.2014 - 01.2015
- Coached, mentored, and developed a high-performance team
- Managed ten convenience stores with a focus on cost efficiencies, productivity, consumer insights, alignment of inventory with consumer preferences, supplier negotiations, pricing, and bottom-line P&L
- Established goals and Key Performance Indicators (KPIs) followed by real-time data collection and analysis
- Used analytics to take an initiative-taking versus reactive response to risks and opportunities
- Managed all human resource functions including recruitment, hiring, employee relations, benefits administration, policies and procedures, performance reviews, succession planning, and compliance with employment laws
- Identified and evaluated new site locations including conversions to corporate layout
- Selected locations based upon factors including demographics, median income, proximity to high consumer traffic, transportation infrastructure, building amenities, proximity to cultural centers, etc
- Worked with Franchise Owners on company policies, facilities layout, and marketing initiatives
- Partnered with Site Managers to achieve cost efficiencies, lean staffing, profitability, customers' loyalty, budget management, marketing plans, and P&L
- Increased average store revenue increased by 3% to 5%
Senior Marketing Multi Unit Management & Safety & Environmental Auditor
Hess Corp
01.2002 - 01.2013
- Directed an operation with fifty-three combination gas stations and convenience stores, including seventeen with volume locations, 300 employees, and $3 billion in annual sales
- Planned and coordinated construction of new sites
- Oversaw all human resources functions including recruitment, hiring, training, policies and procedures, succession planning/talent development, employee relations, benefits administration, and compliance with employment laws
- Changed the paradigm of human resources from a cost center to a value-added function by aligning human resources functions with broader strategic objectives, as well as restructures and cultural transformation, employee retention and performance input
- Established goals and KPIs followed by real-time data collection and analysis
- Used analytics to take an initiative-taking versus reactive response to risks and opportunities
- Directed key operational functions including budget management, contract negotiations, marketing, sales, inventory planning, loss control, and regulatory compliance
- Served as a catalyst for positive change and transformation management
- Aligned inventory with consumer insights and trends
- Met and/or exceeded budget plan by an average of 10%
- Reduced employee turnover by 75%
- Lowered losses from 1.5% to .51%
Education
Master of Business Administration -
Western New England College
Springfield, MA12.1981
Master of Public Administration -
Western New England College
Springfield, MA12.1982
Skills
- Effective Negotiation
- Cultural Competence
- Organizational Change Management
- Strategic Planning
- Data-Driven Forecasting
- Team Development
- Operational Efficiency Management
- Employee Training
- Business Growth Strategy
- Operational Efficiency Enhancement
- Project Coordination
- Financial Oversight
- Strategic Development
- Client Support
- Analytical Problem Solving
- Digital Marketing Expertise
- Vendor Management
- Regulatory Compliance
- Risk Mitigation Strategies
- Talent Development
Additional Information
United States Army, 10th Special Forces Group, Councilman, Cranston, RI, 01/01/98, 12/31/02, 01/01/08, 12/31/10, 01/01/12, 12/31/16, Italian, Experienced
Certification
- First Aid Certification
- [State] Driver's License
- Six Sigma Certification
- ServSafe Food Handler's Certification
Languages
Italian
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Staff Consultant/Business Account Manager
Prokatchers/Rhode Island Energy
07.2022 - Current
Staff Consultant/Case Coordinator
Global Technical
02.2021 - 07.2022
Director of Operations
RIISE Group
02.2021 - 09.2021
Senior Analyst/Legislative Coordinator
Rhode Island General Assembly
01.2015 - 01.2021
Multi Unit District Operations Manager/Retail
East Side Enterprises/Season Corner Market
01.2014 - 01.2015
Senior Marketing Multi Unit Management & Safety & Environmental Auditor
Hess Corp
01.2002 - 01.2013
Master of Public Administration -
Western New England College
- First Aid Certification
- [State] Driver's License
- Six Sigma Certification
- ServSafe Food Handler's Certification
Master of Business Administration -
Western New England College
Similar Profiles
Biruk TadesseBiruk Tadesse
Information Technology Field Technician at Rhode Island EnergyInformation Technology Field Technician at Rhode Island Energy
Kerry Elizabeth HellmanKerry Elizabeth Hellman
Back Office Executive at Rhode Island EnergyBack Office Executive at Rhode Island Energy
Timothy ThomasTimothy Thomas
Gas Construction Supervisor at Rhode Island EnergyGas Construction Supervisor at Rhode Island Energy